Symptom Chart: Auto-Start-Stop System

2021 Ford Edge SE, 4WDSECTION Symptom Chart: Auto-Start-Stop System
WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Sources Actions
Auto-Start-Stop System is inoperative or does not operate correctly One or more required criteria required for Auto-start-stop operation has not been met. REFER to ENGINE CONTROLS - INTRODUCTION (EXCEPT DIESEL & HYBRID) for proper system operation.
Electronic Control Modules RETRIEVE all Continuous Memory Diagnostic Trouble Codes (CMDTCs).
For PCM Diagnostic Trouble Codes (DTCs), REFER toPCM DTC ChartΒ .
For BCM Diagnostic Trouble Codes (DTCs), REFER to BCM DTC ChartΒ 
For all other Diagnostic Trouble Codes (DTCs), REFER to: Diagnostic Trouble Code Charts .
Vehicle Battery Refer to ENGINE CONTROLS - SYMPTOM CHARTS (EXCEPT DIESEL & HYBRID)
Auto-Start-Stop System cannot be disabled by driver Wiring, terminals or connectors
Auto-start-stop disable switch
FCIM
Refer to Auto-Start-Stop System for schematic and connector information.
REFER to BCM DTC ChartΒ 
Refer to the appropriate Information and Entertainment System article for the procedure.
All Other concerns -- Refer to Engine Controls - Symptom Charts (Except Diesel & Hybrid)
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.