Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Section 365 (Information And Entertainment System - General Information - Vehicles With: Sync Without Touchscreen)
2021 Ford Edge SE, 4WDSECTION Section 365 (Information And Entertainment System - General Information - Vehicles With: Sync Without Touchscreen)
WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
- Description And Operation
- Information and Entertainment System - Component Location
- Information and Entertainment System - Overview
- Information and Entertainment System - System Operation and Component Description
- Diagnosis And Testing
- Information and Entertainment System
- DTC Chart(s)
- Symptom Chart(s)
- Pinpoint Tests
- Pinpoint Test A : Poor Am (Amplitude Modulation) Or Fm (Frequency Modulation) Reception
- Pinpoint Test B : The Satellite Radio Is Inoperative, Has Poor Reception Or Sound Quality Or Has No Sound
- Pinpoint Test C : No Sound From All Speakers
- Pinpoint Test D : Poor Sound Quality Or Distorted Sound From One Or More Speakers (Not All Speakers)
- Pinpoint Test E : The Speed Compensated Volume Does Not Operate Correctly
- Pinpoint Test F : One Or More Speaker Is Inoperative
- Pinpoint Test G : The Audio/Sync System Does Not Operate Correctly From The FCIM (Front Controls Interface Module)
- Pinpoint Test H : One Or More Steering Wheel Audio/Sync Control Button Is Inoperative
- Pinpoint Test I : The Non-TOUCHCSREEN Display (FCDIM (Front Control/Display Interface Module)) Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test J : Sound From The Sync System (Music/Audible Prompts) Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test K : Voice Recognition Is Inoperative Or Outgoing Audio Is Not Transmitted During A Phone Call
- Pinpoint Test L : A USB (Universal Serial Bus) Device Is Not Recognized By The Sync System Or Audio Files On A USB (Universal Serial Bus) Device Are Not Found Using The Sync System From One Or Both USB (Universal Serial Bus) Ports
- Pinpoint Test M : Unable To Pair BLUETOOTH Device Or The BLUETOOTH Functionality Is Inoperative
- Pinpoint Test N : The 911 Assist Or Emergency Assistance Not Operational Message Displays
- Pinpoint Test O : The Compass Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test P : U0100:00
- Pinpoint Test Q : U0121:00
- Pinpoint Test R : U0140:00
- Pinpoint Test S : U0151:00
- Pinpoint Test T : U0155:00
- Pinpoint Test U : U0184:00
- Pinpoint Test V : U0232:00
- Pinpoint Test W : U0233:00
- Pinpoint Test X : U0253:00
- Pinpoint Test Y : U0256:00
- Pinpoint Test Z : U3003:16
- Pinpoint Test Aa : U3003:17
- Information and Entertainment System
- General Procedures
- Removal And Installation
- A-Pillar Tweeter Speaker
- Audio Front Control Module (ACM)
- Audio Input Jack
- Audio Unit Antenna
- Audio Unit Antenna Cable
- Front Control Display Interface Module (FCDIM)
- Front Controls Interface Module (FCIM)
- Front Door Speaker LH
- Front Door Speaker RH
- Instrument Panel Center Speaker
- Microphone
- Rear Door Speaker LH
- Rear Door Speaker RH
- Satellite Radio Antenna
- Satellite Radio Antenna Cable
- SYNC Module [APIM]
- SYNC Module [APIM] to Universal Serial Bus (USB) Port Cable
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.