Symptom Chart

2021 Ford Edge SE, 4WDSECTION Symptom Chart
WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart 

Condition Possible Sources Actions
Module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
HUD module
REFER to: Communications Network .
The forward collision warning system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test A 
The HUD module is inoperative Refer to the Pinpoint Test GO to Pinpoint Test B 
COLLISION WARN NOT AVAILABLE SENSOR BLOCKED SEE MANUAL message in the IPC message center CCM REFER to: Cruise Control .
The forward collision warning system cannot be deactivated A MyKey® restricted key is in use VERIFY whether a MyKey® restricted key is in use. With an admin key, VERIFY forward collision warning system normal operation.
Too many forward collision warning events occur A MyKey® restricted key is in use
Forward collision warning sensitivity is set to the most sensitive value
VERIFY whether a MyKey® restricted key is in use. With an admin key, VERIFY forward collision warning system normal operation.
CHECK the forward collision warning sensitivity setting in the message center menu.
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.