Symptom Chart - NVH

2021 Ford Edge SE, 4WDSECTION Symptom Chart - NVH
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Symptom Chart - NVH 

Condition Possible Sources Actions
Axle howling or whine Axle lubricant low CHECK the lubricant level. FILL the axle to specification. REFER to: Differential Fluid Level Check .
Axle housing damage INSPECT the axle housing for damage. REPAIR or INSTALL a new axle as necessary. REFER to: Axle Assembly .
Damaged or worn wheel hub bearings CHECK for abnormal wheel hub bearing play or roughness. REFER to: Front Wheel Bearing and Wheel Hub .
Damaged or worn differential ring and pinion INSPECT and INSTALL a new differential ring and pinion as necessary. REFER to: Differential Ring Gear and Pinion .
Damaged or worn differential side or pinion bearings INSPECT and INSTALL new differential side or pinion bearings as necessary. REFER to: Differential Bearings .
Driveline clunk - loud clunk when shifting from REVERSE to DRIVE Incorrect axle lubricant level CHECK the lubricant level. FILL the axle to specification. REFER to: Differential Fluid Level Check  (205-03 Front Drive Axle/Differential, General Procedures).
Excessive backlash in the axle CHECK for excessive axle backlash. ADJUST backlash as necessary. REFER to: Differential Ring Gear and Pinion .
Damaged or worn pinion bearings REPAIR or INSTALL new pinion bearings as necessary. REFER to: Differential Bearings .
Loose or missing fasteners CHECK all driveline fasteners for proper torque.
Driveline clunk - occurs as the vehicle starts to move forward following a stop Loose axle mount CHECK the axle for loose bolts. TIGHTEN to proper torque. REFER to: Axle Assembly .
Loose or missing fasteners CHECK all driveline fasteners for proper torque.
Driveline clunk - occurs during acceleration or from cruise to coast/deceleration Loose or missing fasteners CHECK all driveline fasteners for proper torque.
High pitched chattering - noise from the axle when the vehicle is turning Incorrect or contaminated lubricant CHECK the vehicle by driving in tight circles (5 clockwise, 5 counterclockwise). CLEAN and REFILL the axle to specification. REFER to: Differential Fluid Level Check .
Damaged or worn differential (differential side gears and pinion gears) REPAIR or INSTALL new differential side gears or pinion gears as necessary. REFER to: Differential Carrier .
Grunting - normally associated with a shudder experienced during acceleration from a complete stop Loose axle mount bolts or suspension fasteners INSPECT the rear suspension and axle. TIGHTEN the fasteners to specification. REFER to: Axle Assembly .
Howl - can occur at various speeds and driving conditions. Affected by acceleration and deceleration Incorrect ring and pinion contact, incorrect bearing preload or gear damage INSPECT and REPAIR as necessary. REFER to: Differential Ring Gear and Pinion .
Chuckle - heard at coast/deceleration. Also described as a knock Incorrect ring and pinion contact or damaged teeth on the coast side of the ring and pinion INSPECT and REPAIR as necessary. Refer to Contact Pattern .
Knock - noise occurs at various speeds. Not affected by acceleration or deceleration Gear tooth damage to the drive side of the ring and pinion INSTALL a new ring and pinion. REFER to: Differential Ring Gear and Pinion .
Scraping noise - a continuous low pitched noise starting at low speeds Worn or damaged pinion bearings INSPECT and REPAIR or INSTALL new pinion bearings. REFER to: Differential Ring Gear and Pinion .
Driveline shudder - occurs during acceleration from a slow speed or stop Drive axle assembly mispositioned CHECK the axle mounts and the rear suspension for damage or wear. REPAIR as necessary. REFER to: Axle Assembly .
Loose axle bolts CHECK the axle for loose bolts. TIGHTEN the bolts to specification. REFER to: Axle Assembly .
Loose or missing fasteners CHECK all driveline fasteners for proper torque.
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.