Symptom Chart

2009 Ford Cutaway E250, 4R70WSECTION Symptom Chart

Symptom Chart 

SYMPTOM CHART

Condition Possible Sources Action
  • No communication with the Trailer Brake Control (TBC) module
  • Fuse(s)
  • Wiring, terminals or connectors
  • TBC  module
  • Without  a trailer connected to the vehicle and with the ignition key turned to the RUN position, the TBC  module display does not light up/prove out
  • Fuse(s)
  • Wiring, terminals or connectors
  • NOTE: The TBC  module will not prove out if the battery voltage is above 16 volts or below 9 volts.
  • TBC  module
  • Without  a trailer connected to the vehicle and with the ignition key turned to the RUN position, the TBC  module display lights up/proves out, but does not light up afterward (will not illuminate with input from the gain + button or slide lever)
  • Instrument Cluster (IC) not configured for TBC  system
  • When the ignition key is turned to the RUN position, the TBC  module display does light up/prove out but the trailer brakes are inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • TBC module
  • Customer trailer
  • The trailer brakes are always engaged
  • Wiring, terminals or connectors
  • TBC  module
  • Customer trailer
  • The message center intermittently displays TRAILER DISCONNECTED or WIRING FAULT ON TRAILER while towing a trailer
  • Wiring, terminals or connectors
  • Customer trailer
  • The message center displays TBC  FAULT
  • DTCs present
  • IC  not configured for TBC  system
  • The message center displays TRAILER FAULT
  • Wiring, terminals or connectors
  • TBC module
  • Customer trailer
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.