Inspection and Verification

2007 Ford Escape Base, 2.3 Z, FWD, AutomaticSECTION Inspection and Verification
WARNING: This page is about a different car, the 2010 Mercury Mariner and 2010 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern by operating the power seat or heated seat functions.
  2. Visually inspect for obvious signs of mechanical and electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Switch(es)
    • Seat tracks obstructed or damaged
    • Lumbar assembly damaged
    • Recliner assembly damaged (backrest frame)
    • Seat cushion or backrest trim cover damaged (heated seat heater mats)
    • Battery Junction Box (BJB) fuse 19 (30A) (power seat)
    • Smart Junction Box (SJB) fuses:
      • 18 (20A) (heated seats)
      • 43 (10A) (heated seats)
    • Wiring harness
    • Loose or corroded connector(s)
    • Seat control switch
    • Power seat motor assembly (seat track)
    • Heated seat relay
    • Cushion or backrest heater mat
    • Front Controls Interface Module (FCIM) (if equipped with heated seats and navigation)
    • HVAC module (if equipped with heated seats)
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is with the power seat, verify the symptom and GO to SYMPTOM CHART .
  5. NOTE: Make sure to use the latest scan tool software release.
  6. If the concern is with the heated seat and the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
  7. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC  are provided to the VCM  .
  8. If the scan tool does not communicate with the VCM: 
    • check the VCM  connection to the vehicle.
    • check the scan tool connection to the VCM  .
    • refer to PINPOINT TEST W: NO POWER TO THE SCAN TOOL , No Power To The Scan Tool, to diagnose no power to the scan tool.
  9. If the scan tool does not communicate with the vehicle:
  10. Carry out the network test.
  11. Clear the continuous DTCs and carry out the self-test diagnostics for the HVAC module.
  12. If the DTCs retrieved are related to the concern, go to HVAC MODULE DTC CHART . For all other DTCs, refer to DIAGNOSTIC TROUBLE CODE (DTC) CHART .
  13. If no DTCs related to the concern are retrieved, GO to SYMPTOM CHART .
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.