Communication Error

2004 Ford Econoline E150, Van Cargo, 4.6 WSECTION Communication Error
WARNING: This page is about a different car, the 2002 Mercury Villager. However, it is still accessible from the selected car via links, so may be relevant.

If scan tool will not communicate with PCM (no response on scan tool) or will not respond to a particular request, a communication error exists. Scan tool may display a 2-digit code indicating a communication error (e.g., Code 10). These codes are communication status codes, not DTCs. Some status codes indicate normal communication function. See COMMUNICATION CODESΒ  table. If scan tool indicates a communication error with or without a status code, refer to SCAN TOOL COMMUNICATION ERROR TEST IDENTIFICATIONΒ  table for appropriate diagnostic procedure. If scan tool displays a communication pass code (Code 62) after performing QUICK TEST, go to SYMPTOM DIAGNOSIS under SYMPTOMS in TROUBLE SHOOTING - NO CODES - VILLAGER article.

COMMUNICATION CODES

Code Description
00 General Affirmative - PCM Received A Valid Request From Scan Tool
10 General Reject - PCM Will Not Respond To Request
11 Mode Not Supported - PCM Not Capable Of Performing A Requested Test
12 Invalid Data Format - An Unrecognized Character Is Inserted Into A String Of Data
21 PCM Is Busy At Time Of Request - PCM Is Already Performing A Test At Time Another Test Is Being Requested
22 Entry Conditions Not Correct - Usually Operator Error (Engine Not Running When KOER Is Requested.)
23 Results Requested Before Completion Of Test - Request Received, But PCM Is Not Ready To Respond
50 Upload Not Accepted - Request Cannot Be Accomplished Due To A Fault Condition
61 Normal Exit With Results - PCM Completed A Valid Request (Test) & DTC Was Recorded
62 Normal Exit, No Results - PCM Completed A Valid Request & No DTC Recorded
63 Abnormal Exit With Results - While PCM Is Performing Test, Error Occurred, But PCM Has Results (DTCs)
64 Abnormal Exit Without Results - While PCM Is Performing Test, Error Occurred And No Results Are Available
SCAN TOOL COMMUNICATION ERROR TEST IDENTIFICATION

Fault Go To Test QA, Step
OBD-II Communication Error (1) Β 1)
No PCM Data Through Diagnostic Connector Β 10)
No TCM Data Through Diagnostic Connector Β 20)
(1) Only applies when DIAGNOSTIC DATA LINK menu is functional on scan tool.
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.