Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2002 Ford Windstar BaseFACTORY OEM SERVICE PROCEDURE
Seating System
- Specifications
- Description And Operation
- Diagnosis And Testing
- Seats
- Notes
- Special Tool(s)
- Restraint System Diagnostic Tool Warning
- Principles of Operation - Power Seats With Memory
- Principles of Operation - Power Seats Without Memory
- Inspection and Verification
- DSM Diagnostic Trouble Code (DTC) Index
- Symptom Chart
- Pinpoint Tests
- Pinpoint Test A: The Power Seat Is Inoperative - Driver
- Pinpoint Test B: The Power Seat Is Inoperative - Passenger
- Pinpoint Test C: The Power Seat Does Not Move Vertically- Front Height
- Pinpoint Test D: The Power Seat Does Not Move Vertically- Rear Height
- Pinpoint Test E: The Power Seat Does Not Move Horizontally
- Pinpoint Test F: The Power Lumbar Is Inoperative
- Pinpoint Test G: The Memory Seat Is Inoperative
- Pinpoint Test H: The Memory Seat Does Not Operate Correctly- Does Not Operate Using The Memory Set Switch
- Pinpoint Test I: The Memory Seat Does Not Operate Correctly- Does Not Operate Using The Remote Transmitter
- Pinpoint Test J: The Heated Seat Is Inoperative
- Pinpoint Test K: The Heated Seat Is Inoperative- Seat Does Not Heat But The Heated Seat Switch Illuminates When Pressed
- Pinpoint Test L: The Heated Seat Is Inoperative- Seat Does Heat But The Heated Seat Switch Does Not Illuminate When Pressed
- Component Test
- Seats
- Removal And Installation
- Seat Control Switch
- Lumbar Control Switch
- Heated Seat Switch
- Armrest
- Armrest - Bucket With Console, 2nd Row
- Front Seat Backrest
- Rear Seat Backrest - Bucket Seat, Second Row
- Rear Seat Backrest - Bucket Seat With Console, Second Row
- Rear Seat Backrest - Two and Three Passenger, Second and Third Row
- Seat Recliner- Front Seat
- Seat Recliner- Bucket Seat, Second Row
- Seat Recliner- Bucket Seat With Console, Second Row
- Seat Recliner- Two Passenger Seat, Second and Third Row
- Seat Recliner- Three Passenger Seat, Second and Third Row
- Driver Seat
- Passenger Seat
- Seat Track- Front Power
- Seat Track- Front Manual
- Seat Track- Bucket Seat With Console, Second Row
- Seat Track- Bucket Seat, Second Row
- Seat Track- Two Passenger, Second and Third Row
- Seat Base- Two and Three Passenger, Second and Third Row
- Heated Seat Module
- Lumbar Motor
- Disassembly And Assembly
- Front Seat Backrest
- Rear Seat Backrest- Bucket Seat, Second Row
- Rear Seat Backrest- Bucket Seat With Console, Second Row
- Rear Seat Backrest- Two and Three Passenger Seat, Second and Third Rows
- Front Seat Cushion
- Rear Seat Cushion- Bucket Seat, Second Row
- Rear Seat Cushion- Bucket Seat with Console, Second Row
- Rear Seat Cushion - Two and Three Passenger, Second and Third Rows
Factory Service Tools
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
Rather have a pro handle this?
A certified mobile mechanic comes to your home or office. They bring the tools, you stay comfortable. No tow truck, no waiting room, no surprises.
Comes to youSame-day available12-month warranty
Get a Free QuoteNo obligation. See pricing before you book.