Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
2002 Ford Excursion 2WD V10-6.8LFACTORY OEM SERVICE PROCEDURE
Recall 11V352000: Multifunction Switch Defect
VEHICLE MAKE/MODEL: MODEL YEAR(S):
Ford/Excursion 2002-2005
Ford/F-250 2002-2004, 2007
Ford/F-250 SD 2002-2004
Ford/F-350 2002-2007
Ford/F-350 SD 2002-2004
Ford/F-450 SD 2002-2007
Ford/F-550 2004
Ford/F-550 SD 2002-2003 2005-2007
Ford/F250 2005-2006
Ford/F250 SD 2005-2007
Ford/F350 SD 2005-2007
Ford/F450 SD 2004-2007
Ford/F550 2003
Ford/F550 SD 2004-2007
Ford/Ranger 2004-2011
MANUFACTURER: Ford Motor Company
MFR'S REPORT DATE: July 07, 2011
NHTSA CAMPAIGN ID NUMBER: 11V352000
NHTSA ACTION NUMBER: N/A
COMPONENT: Exterior Lighting: Brake Lights
POTENTIAL NUMBER OF UNITS AFFECTED: 26,715
SUMMARY:
Ford is recalling certain model year 2011 Ranger trucks built from January 25, 2011, through April 25, 2011 at the Twin Cities Assembly Plant, and service parts distributed to dealers for certain 2004 through 2011 model year Ranger trucks, 2002 through 2005 model year Excursion vehicles, and 2002 through 2007 model year F-250, F-350, F-450, and F-550 trucks for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment." The multi-function switch was shipped with a subcomponent (slider) that may experience deformation. A multi-function switch with a deformed slider may malfunction causing the turn signal, tail lights, hazard warning signal flashers and/or brake lights not to activate.
CONSEQUENCE:
Non-functioning lights could increase the risk of a crash.
REMEDY:
Dealers will replace the switches free of charge. The safety recall is expected to begin on or about August 15, 2011. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NOTES:
Ford's safety recall No. 11C18. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Ford/Excursion 2002-2005
Ford/F-250 2002-2004, 2007
Ford/F-250 SD 2002-2004
Ford/F-350 2002-2007
Ford/F-350 SD 2002-2004
Ford/F-450 SD 2002-2007
Ford/F-550 2004
Ford/F-550 SD 2002-2003 2005-2007
Ford/F250 2005-2006
Ford/F250 SD 2005-2007
Ford/F350 SD 2005-2007
Ford/F450 SD 2004-2007
Ford/F550 2003
Ford/F550 SD 2004-2007
Ford/Ranger 2004-2011
MANUFACTURER: Ford Motor Company
MFR'S REPORT DATE: July 07, 2011
NHTSA CAMPAIGN ID NUMBER: 11V352000
NHTSA ACTION NUMBER: N/A
COMPONENT: Exterior Lighting: Brake Lights
POTENTIAL NUMBER OF UNITS AFFECTED: 26,715
SUMMARY:
Ford is recalling certain model year 2011 Ranger trucks built from January 25, 2011, through April 25, 2011 at the Twin Cities Assembly Plant, and service parts distributed to dealers for certain 2004 through 2011 model year Ranger trucks, 2002 through 2005 model year Excursion vehicles, and 2002 through 2007 model year F-250, F-350, F-450, and F-550 trucks for failing to comply with the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment." The multi-function switch was shipped with a subcomponent (slider) that may experience deformation. A multi-function switch with a deformed slider may malfunction causing the turn signal, tail lights, hazard warning signal flashers and/or brake lights not to activate.
CONSEQUENCE:
Non-functioning lights could increase the risk of a crash.
REMEDY:
Dealers will replace the switches free of charge. The safety recall is expected to begin on or about August 15, 2011. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
NOTES:
Ford's safety recall No. 11C18. Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to http://www.safercar.gov.
Factory Service Tools
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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