Inspection and Verification - Engine Performance

1999 Ford Windstar Base, Van Cargo, 3.8 4SECTION Inspection and Verification - Engine Performance
WARNING: This page is about a different car, the 2010 Mercury Milan, 2010 Lincoln MKZ, and 2010 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern by operating the engine to duplicate the condition.
  2. Visually inspect for obvious signs of mechanical damage. Refer to the following table below.
    VISUAL INSPECTION TABLE

    Mechanical
    • Engine coolant leaks
    • Engine oil leaks
    • Fuel leaks
    • Damaged or severely worn parts
    • Loose mounting bolts, studs and nuts
  3. If the inspection reveals obvious concerns that can be readily identified, repair as necessary.
  4. If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
    NOTE: Make sure to use the latest scan tool software release.
  5. If the scan tool does not communicate with the VCM  :
    NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM  .
  6. If the scan tool does not communicate with the vehicle:
  7. Carry out the network test.
    • If the scan tool responds with no communication for one or more modules, refer to INSPECTION AND VERIFICATION .
    • If the network test passes, retrieve and record continuous memory DTCs.
  8. Clear the continuous DTCs and carry out the self-test diagnostics for the Battery Control Module (BCM) and PCM.
  9. If the DTCs retrieved are related to the concern, go to the Battery Control Module (BCM) DTC Table, refer to DIAGNOSIS AND TESTING . For all other DTCs, refer to DIAGNOSTIC TROUBLE CODE (DTC) TABLE .
  10. If no DTCs related to the concern are retrieved, GO to SYMPTOM TABLE - ENGINE PERFORMANCE .
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.