Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Diagnostic Test
READ AND RECORD DTCS AND ENVIRONMENTAL DATA - ERASE DTCS AND CHECK FOR DTC TO RETURN
On vehicles equipped with the high voltage system, you must thoroughly read and follow all High Voltage Safety procedures. In addition, before performing any diagnostic or service procedure near a high voltage component, you must perform the High Voltage Power Down. Failure to follow these instructions may result in possible serious or fatal injury.
Read the HIGH-VOLTAGE SAFETY PROCEDURES. Refer to HIGH VOLTAGE SAFETY PROCEDURES .
When the HIGH-VOLTAGE POWER-DOWN PROCEDURE is necessary. Refer to VEHICLE HIGH VOLTAGE POWER DOWN .
- With the scan tool, read DTCs in all Electronic Control Units (ECUs) and record on the repair order.
- For future reference, with the scan tool, run and save a vehicle Scan Report and all related recorded data.
- With the scan tool, erase all DTCs.
- Turn the ignition off for a minimum of 10.0 seconds.
- Turn the ignition on.
- Using the When Monitored and Set Conditions above and recorded data, operate the vehicle in the conditions that set the DTC.
- With the scan tool, read DTCs.
Did the DTC return?
Yes
- Replace the Smart Charging Port in accordance with the Service Information.
- Perform the Electric Vehicle Control Unit (EVCU) VERIFICATION TEST. Refer to ELECTRIC VEHICLE CONTROL UNIT (EVCU) VERIFICATION TEST .
No
- Perform the appropriate INTERMITTENT CONDITION diagnostic procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION .
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.