Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSDODGE AND RAM20241500 TRXREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 249 ((ELECTRONIC POWER STEERING (EPS) MODULE - ELECTRICAL DIAGNOSTICS - 1500))DTC TROUBLESHOOTINGC2217-00-ELECTRIC POWER STEERING MODULE INTERNALDIAGNOSTIC TEST

2024 Dodge and Ram 1500 TRX

Diagnostic Test

2024 Dodge and Ram 1500 TRXSECTION Diagnostic Test

WARNING: This page is about a different car, the 2023 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC C2217-00
NOTE:
Make sure the Torque Sensor (Grey) harness connector is connected properly before continuing with this procedure.
1. Turn the ignition on.
2. With the scan tool, read and record the Environmental Data to help identify the conditions in which the DTC was set.
3. With the scan tool, read EPS DTCs and record on vehicle work order.
4. With the scan tool, erase DTCs.
5. Turn the ignition off, wait ten seconds.
6. Turn the ignition on.
7. With the scan tool, read EPS DTCs.
  Is DTC C2217-00 active?
  
  Yes
  - Go To 5
  No
  - Go To 2
CHECK FOR OTHER ELECTRIC POWER STEERING (EPS) MODULE OR COMMUNICATION RELATED DTCS
1. With the scan tool, erase DTCs.
2. Turn the ignition off, wait ten seconds.
3. Turn the ignition on.
4. With the scan tool, read EPS DTCs.
  Are there any EPS Module or Communication related DTCs active?
  
  Yes
  - Perform the appropriate diagnostic procedures before continuing with this test. Refer to DTC INDEX (1 OF 3) and/or DTC INDEX (2 OF 3) and/or DTC INDEX (3 OF 3) .
  No
  - Go To 3
INSPECT THE ELECTRIC POWER STEERING (EPS) SYSTEM FOR MECHANICAL PERFORMANCE ISSUES
1. Inspect the EPS System for Mechanical Performance Issues. Mechanical Performance Issues. Refer to STEERING SYSTEM, DIAGNOSIS AND TESTING .
  Were there any EPS System Mechanical Performance Issues found?
  
  Yes
  - Repair as necessary. Refer to STEERING SYSTEM, DIAGNOSIS AND TESTING .
  - Perform the EPS VERIFICATION TEST. Refer to EPS VERIFICATION TEST .
  No
  - Go To 4
INSPECT THE ELECTRIC POWER STEERING (EPS) SYSTEM FOR NOISE, VIBRATION, AND HARSHNESS (NVH) ISSUES
1. Inspect the EPS System for NVH Issues. NVH Issues. Refer to STEERING SYSTEM, DIAGNOSIS AND TESTING .
  Were there any NVH Issues found?
  
  Yes
  - Repair as necessary. Refer to STEERING SYSTEM, DIAGNOSIS AND TESTING .
  - Perform the EPS VERIFICATION TEST. Refer to EPS VERIFICATION TEST .
  No
  - Go To 5
CHECK RELATED HARNESS CONNECTIONS
1. Turn the ignition off.
  NOTE:
  Do not disconnect the Torque Sensor (Grey) harness connector and make sure it is connected properly.
2. Disconnect the EPS Module C1 and C2 harness connectors.
3. Disconnect all related in-line harness connections (if equipped).
4. Disconnect the related component harness connectors.
5. Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
  - Proper connector installation.
  - Damaged connector locks.
  - Corrosion.
  - Other signs of water intrusion.
  - Weather seal damage (if equipped).
  - Bent terminals.
  - Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
  - Terminals that have been pushed back into the connector cavity.
  - Perform a terminal drag test on each connector terminal to verify proper terminal tension.
  Repair any conditions that are found.
6. Connect the EPS Module harness connectors. Be certain that the harness connectors are fully seated and the connector locks are fully engaged.
7. Connect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
8. Connect the related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
9. With the scan tool, erase DTCs.
10. Using the recorded Event and Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
11. With the scan tool, read EPS Module DTCs.
  Did the DTC return?
  
  Yes
  - Replace the Electric Power Steering (EPS) Module in accordance with Service Information. Refer to GEAR, REMOVAL AND INSTALLATION .
  - Perform the EPS VERIFICATION TEST. Refer to EPS VERIFICATION TEST .
  No
  - Perform the EPS VERIFICATION TEST. Refer to EPS VERIFICATION TEST .
  - Test complete.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.