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HOMESERVICE MANUALSDODGE AND RAM20241500 TRXREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 200 (AUDIO/VIDEO - NON-DTC BASED DIAGNOSTICS - 1500)DIAGNOSIS AND TESTINGMULTI-MEDIA TESTMULTI-MEDIA FUNCTIONALITY TESTS
2024 Dodge and Ram 1500 TRX

Multi-Media Functionality Tests

2024 Dodge and Ram 1500 TRXSECTION Multi-Media Functionality Tests
WARNING: This page is about a different car, the 2023 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.
  1. CONFIRM THE COMPATIBILITY OF THE CUSTOMER'S PERSONAL DEVICE TO THE VEHICLES MULTI-MEDIA SYSTEM 
    1. Check the compatibility of the customer's personal device with the website http://www.driveuconnect.com.

      Is the customer's personal device compatible to the vehicles multi-media system?

      Yes 

      • Go To  2

      No 

      • The customer's device is not compatible with the vehicles multi-media system.
      • Check the customer's device for related updates and support.
  2. FUNCTIONALITY TESTS FOR THE MULTI-MEDIA SYSTEMS USING A KNOWN GOOD COMPATIBLE SMART PHONE 
    1. Turn the ignition on.
      NOTE:

      The following are required to proceed with testing:

      • Confirmation of a compatible smart phone from the website http://www.driveuconnect.com
      • The use of a known good compatible smart phone and cable. The known good compatible smart phone will be referred to as "Test Phone A  ".

    2. AUXILIARY INPUT JACK TEST
      • Go To  3
    3. USB INPUT/OUTPUT TEST
      • Go To  4
    4. BLUETOOTH PAIRING
      • Go To  11
    5. BLUETOOTH HANDS FREE CALLING/PHONEBOOK PUSH TEST
      • Go To  12
    6. BLUETOOTH STREAMING AUDIO TEST
      • Go To  13
    7. BLUETOOTH SMS MESSAGING - RECEIVE
      • Go To  14
    8. BLUETOOTH SMS MESSAGING - SEND
      • Go To  15
    9. NO BLUETOOTH SIGNAL AVAILABLE
      NOTE:

      Vehicles built with Sales Code RFV - DISASSOCIATED TOUCHSCREEN DISPLAY using the dual WIFI-BT antenna connections

      • Go To  16
    10. NO WIFI SIGNAL AVAILABLE
      NOTE:

      Vehicles built with Sales Code RFV - DISASSOCIATED TOUCHSCREEN DISPLAY using the dual WIFI-BT antenna connections

      • Go To  17
  3. AUXILIARY INPUT JACK TEST 
    NOTE:

    This test is designed to validate the ability of the multi-media system to play audio from a customer's device that has been connected to the AUX port on the radio or externally through a UCI (Universal Customer Interface / Multi-Media) port.

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

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  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.