Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Global Telematics Box Module (TBM2): Notes
DESCRIPTION
The Global Telematics Box Module (TBM2) system consists of the following components:
| 1. | Refer to COMBINATION ANTENNA . |
| 2. | Refer to RADIO . |
| 3. | Refer to LONG TERM EVOLUTION 2 (LTE2) ANTENNA . |
| 4. | Refer to GLOBAL TELEMATICS BOX MODULE (TBM2) . |
A telematics connectivity module, called the TBM2, is located above the left side of the glovebox and to the left of the Passenger AirBag (PAB), secured to a bracket that is attached to the instrument panel carrier.
Several consumer application features are included in the telematics connectivity system to enhance the customer experience through interaction with the vehicle and is dependent on the market for which the vehicle is manufactured. Several applications are available and communicate with the Global Services Delivery Platform (GSDP) in that market.
OPERATION
The TBM2 microcontroller continuously monitors all of the TBM2 system electrical circuits to determine the system readiness. If the TBM2 detects a monitored system fault, it sets an active and stored Diagnostic Trouble Code (DTC) and sends electronic messages to the IPC and BCM over the CAN data bus to turn ON the TBM2 indicator. An active fault only remains for the duration of the fault, or in some cases for the duration of the current ignition cycle, while a stored fault causes a DTC to be stored in memory by the TBM2.
In the event that the vehicle battery connection is compromised, a backup battery is mounted within the TBM2 to ensure the integrity of the system. If the backup battery becomes discharged, a message will be indicated in the Instrument Panel Cluster (IPC) and a diagnostic code set in the TBM2.
The SGW is in the audio and telematics CAN systems to provide security against certain types of attacks and threats from the scan tool, telematics and entertainment buses, which can put the rest of the vehicle's buses at risk of intrusion. The SGW lies electrically between the vehicle on one side, and the DLC, telematics and entertainment systems on the other side. The main function is to gate messages from one bus to another. The SGW monitors the B(+) Feed, switched ignition feed, CAN circuits, software and hardware for any concerns.
The hardwired inputs and outputs for the TBM2 may be diagnosed using conventional diagnostic tools and procedures. Refer to the appropriate wiring information. However, conventional diagnostic methods will not prove conclusive in the diagnosis of the TBM2 or the electronic controls and communication between other modules and devices that provide some features of the TBM2 system. The most reliable, efficient and accurate means to diagnose the TBM2 or the electronic controls and communication related to TBM2 system operation requires the use of a diagnostic scan tool. Refer to the appropriate diagnostic information.
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Affiliate disclosure: We may earn a commission at no extra cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.