Navigation System - Activation

2023 Dodge and Ram Durango R/T Plus, AWDSECTION Navigation System - Activation

In vehicles equipped with the optional Navigation Ready version of the Radio Receiver Module (RRM), the vehicle must be returned to the dealer for system activation if the customer chooses to have the navigation system activated. The dealer activates the navigation system as follows:

NOTE:

Once a Radio Receiver Module (RRM) with the Navigation Ready feature has had the Navigation feature activated, any factory replacement RRM for the same vehicle will be provided with the Navigation system already activated.

  1. Place the RRM into Dealer Mode using a simultaneous 3 button press of the driver side Temperature Up, driver side Temperature Down, and Front Defrost push buttons.
  2. The Dealer Mode screen will appear in the RRM display showing the System Information menu. Select the VP3 Navigation Activation  menu item.
  3. A Navigation Activation screen appears advising that an Activation Code needs to be purchased and referencing Technical Service Bulletin (TSB) 08-031-12. A 16 digit alphanumeric Request Code appears just below the displayed text.
  4. With the Request Code and the Vehicle Identification Number (VIN), log onto the DealerCONNECT web site (https://dealerconnect.chrysler.com/  ). Locate the Navigation Activation link on the web site, enter the Request Code and VIN as appropriate. The web site will respond with an alphanumeric Activation Code.
    NOTE:

    During the initial launch of this product, the dealer will be provided with a Navigation Activation phone number (Nokia Location And Content Call Center) to use to obtain an Activation Code rather than the DealerCONNECT link mentioned in Step 4.

  5. With the Activation Code, go back to the RRM and press the OK  button on the Navigation Activation screen. A Data Entry screen will appear. Enter the Activation Code, then press the OK  button on the Data Entry screen.
  6. The navigation system is now activate using the hardware and software installed in the RRM at the time that it was manufactured. If the customer wishes to update the factory installed map and Points-Of-Interest (POI) software, it may be purchased at the customer's expense and downloaded from the Navteq Maps web site (www.navigation.com  ). See Navigation System - Restore Or Update. Refer to NAVIGATION SYSTEM - RESTORE OR UPDATE  .
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.