Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSDODGE AND RAM2020DURANGO GT, AWDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT VARIANT/TRIMSECTION 15 ((ELECTRONIC SHIFT MODULE (ESM) - ELECTRICAL DIAGNOSTICS - 8HP70 AUTOMATIC TRANSMISSION))DTC TROUBLESHOOTINGP0928-00-BTSI CONTROLDIAGNOSTIC TEST
2020 Dodge and Ram Durango GT, AWD
Diagnostic Test
2020 Dodge and Ram Durango GT, AWDSECTION Diagnostic Test
WARNING: This page is about a different variant/trim than selected.
CHECK FOR AN ACTIVE DTC
- Turn ignition ON, engine NOT running.
- Record the Environmental Data for this DTC.
- With the scan tool, clear the DTC.
- Using the Environmental Data recorded earlier, try to duplicate the conditions in which the DTC set. It may be necessary to test drive the vehicle.
- With the scan tool, read ESM DTC's.
Did the DTC reset?
Yes
- Using the schematics as a guide, check the ESM terminals for corrosion, damage or terminal push out. Pay particular attention to power and ground circuits. Check Service Information Tune-ups or Service Bulletins for possible causes that may apply. If no trouble is found, replace the ESM. Refer to SHIFTER, TRANSMISSION, REMOVAL .
- Perform the TRANSMISSION VERIFICATION TEST. Refer to PRE-DIAGNOSTIC TROUBLESHOOTING PROCEDURE .
No
- Perform the TESTING FOR AN INTERMITTENT CONDITION procedure. Refer to TESTING FOR AN INTERMITTENT CONDITION
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.