Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSDODGE AND RAM2013JOURNEY CREW, AWDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 37 (STARTING SYSTEM (SERVICE INFORMATION))DIAGNOSIS AND TESTINGSTANDARD STARTING SYSTEMDIAGNOSISNOTES
2013 Dodge and Ram Journey Crew, AWD
Standard Starting System: Diagnosis: Notes
2013 Dodge and Ram Journey Crew, AWDSECTION Notes
WARNING: This page is about a different car, the 2012 Dodge Journey. However, it is still accessible from the selected car via links, so may be relevant.
The battery, starting, and charging systems operate in conjunction with one another, and must be tested as a complete system. For correct starting/charging system operation, all of the components involved in these three systems must perform within specifications.
| Starting System Diagnosis | ||
|---|---|---|
| CONDITION | POSSIBLE CAUSE | CORRECTION |
| STARTER FAILS TO OPERATE. | 1. Battery discharged or faulty. | 1. Refer to BATTERY, DIAGNOSIS AND TESTING . Charge or replace battery, if required. |
| 2. Starting circuit wiring faulty. | 2. See appropriate Wiring Information. Test and repair starter feed and/or control circuits, if required. | |
| 3. Starter relay faulty. | 3. The starter relay is located within the front Power Distribution Center (PDC). See no crank condition. Refer to DIAGNOSIS AND TESTING . | |
| 4. Park/Neutral position switch faulty or misadjusted. | 4. Refer to appropriate information for Park/Neutral Position Switch. Replace park/neutral position switch if required. | |
| 5. Starter solenoid faulty. | 5. Refer to STARTER . Replace starter motor assembly if required. | |
| 6. Starter motor faulty. | 6. If all other starting system components and circuits test OK, replace starter motor. | |
| STARTER ENGAGES, FAILS TO TURN ENGINE. | 1. Battery discharged or faulty. | 1. Refer to BATTERY, DIAGNOSIS AND TESTING . Charge or replace battery, if required. |
| 2. Starting circuit wiring faulty. | 2. See appropriate Wiring Information. Test and repair starter feed and/or control circuits if required. | |
| 3. Starter motor faulty. | 3. If all other starting system components and circuits test OK, replace starter motor assembly. | |
| 4. Engine seized. | 4. Refer to DIAGNOSIS AND TESTING or DIAGNOSIS AND TESTING for Engine Diagnosis . | |
| STARTER ENGAGES, SPINS OUT BEFORE ENGINE STARTS. | 1. Starter ring gear faulty. | 1. Refer to STARTER . Remove starter motor to inspect starter ring gear. Replace starter ring gear if required. |
| 2. Starter motor faulty. | 2. If all other starting system components and circuits test OK, replace starter motor assembly. | |
| STARTER DOES NOT DISENGAGE. | 1. Starter motor improperly installed. | 1. Refer to STARTER . Tighten starter mounting hardware to correct torque specifications. |
| 2. Starter relay faulty. | 3. The starter relay is located within the front PDC. See no crank condition. Refer to DIAGNOSIS AND TESTING . | |
| 3. Ignition switch faulty. | 4. Replace KIN module if required. | |
| 4. Starter motor faulty. | 4. If all other starting system components and circuits test OK, replace starter motor. | |
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.