Diagnostic Test

2013 Dodge and Ram Journey Crew, AWDSECTION Diagnostic Test
  1. CHECK THE USB CABLE CONNECTION AT THE TELEMATICS GATEWAY (TGW) MODULE 
    1. Turn the ignition off.
    2. Inspect the USB cable connection at the rear of the Telematics Gateway (TGW).

      Is the USB cable connection secure and undamaged?

      Yes 

      • Go To  2

      No 

      • Repair the USB cable connection as needed.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. CHECK THE USB CABLE CONNECTION AT THE UNIVERSAL CONSUMER INTERFACE (UCI) 
    1. Inspect the USB cable connection at the rear of the Universal Consumer Interface (UCI).

      Is the USB cable connection secure and undamaged?

      Yes 

      • Replace the USB Cable in accordance with the Service Information.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Repair the USB cable connection as needed.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.