Diagnostic Test

2011 Dodge and Ram Journey R/T, AWDSECTION Diagnostic Test
  1. TEST FOR INTERMITTENT CONDITION 
    1. Turn the ignition on.
    2. With the scan tool, record and erase the DTCs.
    3. Try to operate the Driver Window up and down several times.
    4. Wait 30 seconds.
    5. With the scan tool, read the DTCs.

      Does the scan tool display; B1853-12-DRIVER WINDOW CONTROL - CIRCUIT SHORT TO BATTERY?

      Yes 

      • Go To  2.

      No 

      • Test complete, the condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals and correct pin tension.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  2. WINDOW MOTOR SHORTED 
    Fig 1: Left Window Motor Connector End View
    GC0096495Courtesy of CHRYSLER LLC
    1. With the scan tool, erase the DTCs.
    2. Turn the ignition off.
    3. Disconnect the Driver Window Motor connector.
    4. Turn the ignition on.
    5. Operate the driver window switch up and down several times.
    6. With the scan tool, read the DTCs.

      Does the scan tool display; B1853-12-DRIVER WINDOW CONTROL - CIRCUIT SHORT TO BATTERY?

      Yes 

      • Go To  3.

      No 

  3. (Q21) DRIVER WINDOW DRIVER DOWN CIRCUIT SHORTED TO VOLTAGE 
    Fig 2: Checking Driver Window Driver Down Circuit For A Short To Voltage
    GC0101352Courtesy of CHRYSLER LLC
    1. Turn the ignition off.
    2. Disconnect the Driver Door Module C4 connector.
    3. Turn the ignition on.
    4. Measure the voltage between the (Q21) Driver Window Driver Down circuit and Ground.

      Is there any voltage present?

      Yes 

      • Repair the (Q21) Driver Window Driver Down circuit for a short to voltage.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

      • Go To  4.
  4. (Q11) DRIVER WINDOW DRIVER UP CIRCUIT SHORTED TO VOLTAGE 
    Fig 3: Checking Driver Window Driver Up Circuit For A Short To Voltage
    GC0101353Courtesy of CHRYSLER LLC
    1. Measure the voltage between the (Q11) Driver Window Driver Up circuit and Ground.

      Is there any voltage present?

      Yes 

      • Repair the (Q11) Driver Window Driver Up circuit for a short to voltage.
      • Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

      No 

RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.