Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSCHRYSLER2013TOWN & COUNTRY V6-3.6LREPAIR AND DIAGNOSISSTARTING AND CHARGINGSTARTING SYSTEMKEYLESS STARTING SYSTEMTESTING AND INSPECTIONREMOTE START POOR PERFORMANCE
2013 Chrysler Town & Country V6-3.6L
Remote Start Poor Performance
2013 Chrysler Town & Country V6-3.6LSECTION Remote Start Poor Performance
REMOTE START POOR PERFORMANCE
For a complete wiring diagram, refer to the Wiring Information.
Theory of Operation
The customer may notice that the signal range of the Remote Keyless Entry (RKE) system is reduced. The RKE key fob may need to be closer than 3 meters (10 feet) before the functions available on the key fob will operate. This condition may be due to the RKE antenna. The diagnostic flow chart is provide as a diagnostic aid for dealer technician.
Diagnostic Test
1. LOCK/UNLOCK FUNCTION
NOTE: For all RKE tests, the key must be out of the ignition.
Does the Lock/Unlock function with the interior door switches?
Yes
- Go To 2
No
- Perform Power Lock/Unlock System diagnosis.
2. RKE FUNCTION AT 20 FEET
Does the RKE Function at 20 feet?
Yes
- Go To 3
No
- Go To 4
3. RKE FUNCTION AT 100 FEET
Does the RKE Function at 100 feet?
Yes
- Test complete.
No
- Replace the antenna.
4. WCM/WIN/RF-HUB DTCS
Does the WCM/WIN/RF-HUB display any DTCs?
Yes
- Perform WCM/WIN/RF-HUB diagnosis.
No
- Go To 5
5. RKE FUNCTION INSIDE VEHICLE
1. Sit inside the vehicle.
2. Push the Key Fob RKE Lock/Unlock buttons.
Does the RKE Lock/Unlock work?
Yes
- Go To 6
No
- Go To 9
6. ANTENNA COAX CABLE NOT PROPERLY CONNECTED
1. Pull on the Antenna COAX cable connector at the WCM/WIN/RF-HUB.
Did the connector come off without releasing the lock tab (not properly seated)?
Yes
- Connect Antenna.
- Go To 2
No
- Go To 7
7. VERIFY COAX CONNECTION AT WCM/WIN/RF-HUB
1. Pull Antenna connector off WCM/WIN/RF-HUB. Verify no bent pins.
Are there any bent pins?
Yes
- Replace antenna.
- Go To 2
No
- Go To 8
8. PINCHED WIRE
1. Inspect the ANTENNA Lead COAX Cable for a pinched wire.
Has the COAX cable been pinched or damaged?
Yes
- Replace antenna.
- Go To 2
No
- Perform WCM/WIN/RF-HUB diagnostics.
9. RKE FUNCTION INSIDE VEHICLE
1. Disconnect the Antenna COAX Cable lead connector to WCM/WIN/RF-HUB.
2. Sit inside the vehicle. Push the RKE Key Fob Lock/Unlock buttons.
Does the RKE Lock/Unlock work?
Yes
- Replace the antenna.
No
- Go To 10
10. CHECK FOR 12 VOLTS AT WCM/WIN/RF-HUB
1. Connect the Antenna Lead to WCM/WIN/RF-HUB.
2. Disconnect the WCM/WIN/RF-HUB harness connector.
3. Using the appropriate wiring diagrams, check for Fused B+ at the WCM/WIN/RF-HUB harness connector.
Is Fused B+ present?
Yes
- Perform WCM/WIN/RF-HUB diagnostics.
No
- Repair the appropriate circuits.
RENDER: 1.0x
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.