Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSCHEVROLET2019TRAX PREMIER, AWDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 59 (CELLULAR SYSTEM, ENTERTAINMENT SYSTEM, AND NAVIGATION SYSTEM - DIAGNOSTIC INFORMATION AND PROCEDURES)DIAGNOSTIC INFORMATION AND PROCEDURESVOICE RECOGNITION MALFUNCTION (UE1)CIRCUIT/SYSTEM VERIFICATION
2019 Chevrolet Trax Premier, AWD
Circuit/System Verification
2019 Chevrolet Trax Premier, AWDSECTION Circuit/System Verification
WARNING: This page is about a different car, the 2018 Chevrolet Trax and 2018 Buick Encore. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the OnStar Ā® voice recognition system is operating normally.
- If the OnStar Ā® voice recognition system is not operating normally.Ā
Refer to OnStar Voice Recognition MalfunctionĀ .
- Go to next step: If the OnStar Ā® voice recognition system is operating normally.Ā
- If the OnStar Ā® voice recognition system is not operating normally.Ā
- Ignition On/Vehicle in Service Mode. Infotainment system ON.
- Begin voice recognition for the infotainment system and clearly speak one of the available commands.
- Verify the infotainment system responds correctly to the command.
- If the infotainment system does not respond correctly to the command.Ā
- Clearly speak a different command.
- Verify the infotainment system responds correctly to the command.
- If the infotainment system does not respond correctly to any commands, refer to Circuit/System Testing.
- Go to next step: If the infotainment system responds correctly to the command.
- Refer to the Owners Manual and/or the Navigation System Owners Manual for hints on speaking commands.
- Go to next step: If the infotainment system responds correctly to the command.Ā
- All OK
NOTE:
Refer to the Owners Manual and/or the Navigation System Owners Manual for voice recognition use and commands.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- ā¢ You smell fuel, burning insulation, or see smoke.
- ā¢ Brakes feel soft, pull hard to one side, or make grinding noises.
- ā¢ The engine overheats, stalls repeatedly, or misfires under load.
- ā¢ You are missing required tools, torque specs, or safe lifting equipment.
- ā¢ You are not confident in the next step or safety outcome.