Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Circuit/System Verification
- Verify no DTC's are present.
- If any DTC's are present.
- Go to next step: If no DTC's are present.
- Verify the correct settings on the radio and the connected device that will allow Android Auto functionality.
- If the settings are not correct.
Refer to the vehicle and devices owner manual or manufacturers website for details on enabling Android Auto.
- Go to next step: If the settings are correct.
- If the settings are not correct.
- Verify the software is up to date on the connected device, refer to the device's owner manual or manufacturers website.
- If the connected device software is not up to date.
Recommend the customer update their device to the newest software version.
- Go to next step: If the connected device software has the newest version.
- If the connected device software is not up to date.
- Connect the EL-50334-20 Multi-Media Interface Tester (MIT) to the X83 Auxiliary Audio Input USB port and select USB test mode,
- Verify the audio from the EL-50334-20 Multi-Media Interface Tester (MIT) is heard through the infotainment system while operating the system to play audio from the test tool.
- If audio is not heard from the test tool.
Refer to Auxiliary Audio Input Malfunction
- Go to next step: If audio is heard from the test tool.
- If audio is not heard from the test tool.
- Verify the radio detects the connected device when plugged in by automatically launching Android Auto or noting a change in the Phone Projection/Android Auto icon on the Home screen.
- If the radio does not automatically launch Android Auto or no change in the Phone Projection/Android Auto icon.
- Verify the device's cable is recommended or approved by the device manufacture and there is no damage to the cable or terminals.
- If the cable is not the correct part or damage is noted advise the customer.
- Go to next step: If no issues with the cable
- Perform a device rest by holding both the Home and Power buttons on the device.
- Verify the radio detects the connected device when plugged in by automatically launching Android Auto or noting a change in the Phone Projection/Android Auto icon on the Home screen.
- If the radio does not automatically launch Android Auto or no change in the Phone Projection/Android Auto icon.
- Attempt to launch the application by pressing the Phone Projection/Android Auto icon within the Home screen.
- If the application does not launch
- Perform the 3 vehicle Factory Resets located in Setting>System>Return to Factory Settings.
NOTE:If the device displays and error message or error code refer to Diagnostic Aids.
- Go to next step: If the radio does automatically launch Android Auto.
- All OK.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.