Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSCHEVROLET2015CRUZE ECO, AUTOMATIC TRANSREPAIR AND DIAGNOSIS (SINGLE PAGE)QUICK LOOKUPSTECHNICAL BULLETINSCAMPAIGNSACCESSORIES CONTROL SYSTEMSVEHICLE COMMUNICATION INTERFACE MODULE (VCIM) PROGRAMMING NOT COMPLETED (17398)
2015 Chevrolet Cruze Eco, Automatic Trans
Vehicle Communication Interface Module (VCIM) Programming Not Completed (17398)
2015 Chevrolet Cruze Eco, Automatic TransSECTION Vehicle Communication Interface Module (VCIM) Programming Not Completed (17398)
Publication date: 2018-03-09
Reference number: 17398
VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) PROGRAMMING NOT COMPLETED
Reference number: 17398
VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) PROGRAMMING NOT COMPLETED
SERVICE CAMPAIGN BULLETIN
Reference Number(s): 17398, Date of Issue:
Mar 9, 2018
| Affected Model(s): | 2003 - 2018 Various GM Models |
SERVICE INFORMATION
| Reference Number: N172095570 | Release Date: March 2018 |
| Revision: 00 | |
| Attention: | This program is in effect until March 31, 2020. |
| Make | Model | Model Year | RPO | Description | |
| From | To | ||||
| Buick | Enclave | 2008 | 2012 | ||
| Buick | Enclave | 2014 | 2016 | ||
| Buick | Encore | 2013 | 2016 | ||
| Buick | Envision | 2017 | 2017 | ||
| Buick | LaCrosse | 2008 | 2016 | ||
| Buick | LeSabre | 2005 | 2005 | ||
| Buick | Lucerne | 2006 | 2011 | ||
| Buick | Rainier | 2004 | 2004 | ||
| Buick | Rainier | 2007 | 2007 | ||
| Buick | Verano | 2013 | 2016 | ||
| Cadillac | ATS | 2013 | 2016 | ||
| Cadillac | CTS | 2004 | 2004 | ||
| Cadillac | CTS | 2006 | 2006 | ||
| Cadillac | CTS | 2008 | 2015 | ||
| Cadillac | Deville | 2003 | 2003 | ||
| Cadillac | DTS | 2008 | 2011 | ||
| Cadillac | Escalade | 2007 | 2007 | ||
| Cadillac | Escalade | 2009 | 2012 | ||
| Cadillac | Escalade | 2014 | 2016 | ||
| Cadillac | SRX | 2004 | 2004 | ||
| Cadillac | SRX | 2006 | 2006 | ||
| Cadillac | SRX | 2008 | 2015 | ||
| Cadillac | XLR | 2005 | 2005 | ||
| Cadillac | XT5 | 2017 | 2017 | ||
| Cadillac | XTS Coach | 2013 | 2013 | ||
| Cadillac | XTS | 2013 | 2016 | ||
| Chevrolet | Avalanche | 2005 | 2005 | ||
| Chevrolet | Avalanche | 2009 | 2013 | ||
| Chevrolet | Aveo | 2009 | 2010 | ||
| Chevrolet | Camaro | 2010 | 2017 | ||
| Chevrolet | Captiva | 2014 | 2014 | ||
| Chevrolet | Cobalt | 2005 | 2005 | ||
| Chevrolet | Cobalt | 2009 | 2009 | ||
| Chevrolet | Colorado | 2008 | 2008 | ||
| Chevrolet | Colorado | 2010 | 2012 | ||
| Chevrolet | Colorado | 2015 | 2016 | ||
| Chevrolet | Corvette | 2008 | 2011 | ||
| Chevrolet | Corvette | 2014 | 2015 | ||
| Chevrolet | Cruze | 2011 | 2017 | ||
| Chevrolet | Equinox | 2009 | 2018 | ||
| Chevrolet | Express | 2014 | 2014 | ||
| Chevrolet | Express | 2016 | 2016 | ||
| Chevrolet | Impala | 2008 | 2016 | ||
| Chevrolet | Malibu | 2009 | 2018 | ||
| Chevrolet | Silverado | 2009 | 2017 | ||
| Chevrolet | Sonic | 2012 | 2016 | ||
| Chevrolet | Spark | 2013 | 2014 | ||
| Chevrolet | SS | 2015 | 2017 | ||
| Chevrolet | Suburban | 2008 | 2012 | ||
| Chevrolet | Suburban | 2015 | 2016 | ||
| Chevrolet | Tahoe | 2005 | 2005 | ||
| Chevrolet | Tahoe | 2007 | 2016 | ||
| Chevrolet | TrailBlazer | 2008 | 2009 | ||
| Chevrolet | Traverse | 2009 | 2016 | ||
| Chevrolet | TRAX | 2015 | 2016 | ||
| Chevrolet | Volt | 2011 | 2017 | ||
| GMC | Acadia | 2008 | 2017 | ||
| GMC | Canyon | 2012 | 2012 | ||
| GMC | Canyon | 2015 | 2016 | ||
| GMC | Envoy | 2006 | 2006 | ||
| GMC | Envoy | 2008 | 2008 | ||
| GMC | Sierra | 2007 | 2007 | ||
| GMC | Sierra | 2009 | 2015 | ||
| GMC | Terrain | 2010 | 2016 | ||
| GMC | Yukon | 2007 | 2007 | ||
| GMC | Yukon | 2009 | 2013 | ||
| GMC | Yukon | 2015 | 2016 | ||
| HUMMER | H2 | 2008 | 2009 | ||
| Pontiac | G8 | 2008 | 2009 | ||
| Pontiac | Solstice | 2007 | 2007 | ||
| Pontiac | Solstice | 2009 | 2009 | ||
| Pontiac | Vibe | 2009 | 2009 | ||
| Saturn | AURA | 2009 | 2009 | ||
| Saturn | OUTLOOK | 2009 | 2009 | ||
| Saturn | SKY | 2007 | 2008 | ||
| Saturn | VUE | 2007 | 2007 | ||
Involved vehicles are marked "open" on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
| Condition | Certain 2003-2018 model year vehicles, equipped with OnStar (UE1) that received vehicle communication interface module (VCIM) replacement during servicing, may have a condition in which at the time of communication module replacement, some modules were partially programmed or not programmed, rendering the OnStar feature without complete functionality. |
| Correction | Contact OnStar by pushing the blue OnStar button and receiving confirmation of vehicle connectivity. If successful, no further action is required. If connectivity cannot be established reprogram the vehicle communication interface module. |
PARTS INFORMATION
No parts are required for this repair.
WARRANTY INFORMATION
| Labor Code | Description | Labor Time | Trans. Type | Net Item |
|---|---|---|---|---|
| 9103664 | OnStar Blue Button Call and Operation Verification (No Programming Required) | 0.2 | ZFAT | N/A |
| 9102949* | Vehicle Communication Interface Module Reprogramming with SPS (also known as Communication Interface Control Module or Telematics Communication Interface Control Module depending on year. Includes Blue Button Call.) | 0.5 | ZFAT | N/A |
* To avoid warranty transaction rejections, the SPS Warranty Claim Code must be entered when submitting this transaction.
SERVICE PROCEDURE
NOTE:
Carefully read and follow the instructions below.
- Ensure the programming tool is equipped with the latest software and is securely connected to the data link connector. If there is an interruption during programming, programming failure or control module damage may occur.
- Stable battery voltage is critical during programming. Any fluctuation, spiking, over voltage or loss of voltage will interrupt programming. When required install the EL-49642 SPS Programming Support Tool to maintain system voltage. If not available, connect a fully charged 12 V jumper or booster pack disconnected from the AC voltage supply. DO NOT connect a battery charger.
- Turn OFF or disable systems that may put a load on the vehicles battery such as; interior lights, exterior lights (including daytime running lights), HVAC, radio, etc.
- Clear DTCs after programming is complete. Clearing powertrain DTCs will set the Inspection/Maintenance (I/M) system status indicators to NO.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.