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HOMESERVICE MANUALSCHEVROLET2006SUBURBAN C2500, 6.0 UREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTINFOTAINMENTCELLULAR COMMUNICATION SYSTEMSDIAGNOSTIC INFORMATION AND PROCEDURESVOICE RECOGNITION INOPERATIVE
2006 Chevrolet Suburban C2500, 6.0 U

Voice Recognition Inoperative

2006 Chevrolet Suburban C2500, 6.0 USECTION Voice Recognition Inoperative
Voice Recognition Inoperative

Step Action Yes No
Schematic Reference: OnStar Schematics 
Connector End View Reference: Cellular Communication Connector End Views 
1 Did you perform the Diagnostic System Check - Vehicle? Go to Step 2  Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2
IMPORTANT: The vehicle must be located in a quiet area.
  1. Turn ON the ignition, with the engine OFF.
  2. Press the OnStar® Call Center button.
  3. Ask the OnStar® operator if your voice can clearly be heard.
Does the OnStar® operator hear your voice?		 Go to Step 3  Go to Microphone Inoperative - Caller Cannot Be Heard 
3
  1. Press the Call Answer button.
  2. Pronounce all hands-free commands. Refer to OnStar Description and Operation  for proper pronunciation.
Did the OnStar® system recognize any of the voice commands?		 Go to Step 5  Go to Step 4 
4
  1. Press the Call Answer button.
  2. Have another person pronounce all hands-free commands. Refer to OnStar Description and Operation  for proper pronunciation.
Did the OnStar® system recognize any of the voice commands?		 Go to Step 5  Go to OnStar Description and Operation 
5 The system is operational, but cannot identify certain word commands due to pronunciation. For tips on proper pronunciation refer to OnStar Description and Operation .
Operate the system in order to verify the repair.
Did you correct the condition?		 System OK Go to Step 2 
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.