Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Audio disc cannot be inserted and/or ejected (with navigation)
- Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio-navigation unit. They may damage the player mechanism.
- Make sure the disc is compatible with the system (see the owner's manual for more information).
- Press the OPEN/CLOSE button to open the navigation display.
- Try inserting an audio disc.
Does the player accept the audio disc?
YES -Go to step 3.
NO -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the audio-navigation unit.
- Press the CD eject button.
Does the player eject the audio disc?
YES -The system is OK at this time.
NO -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the audio-navigation unit.
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Affiliate disclosure: We may earn a commission at no extra cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.