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HOMESERVICE MANUALSCHEVROLET2001SUBURBAN C1500REPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT VARIANT/TRIMSECTION 3 (TRANSFER CASE - NVG 236/246-NP8 (TWO SPEED AUTOMATIC) - SERVICE, REPAIR AND DIAGNOSTICS)DIAGNOSTIC INFORMATION AND PROCEDURESDTC C0362TEST DESCRIPTION
2001 Chevrolet Suburban C1500

Test Description

2001 Chevrolet Suburban C1500SECTION Test Description
WARNING: This page is about a different variant/trim than selected.

The numbers below refer to the step numbers on the diagnostic table.

  1. 2 

    Tests the 4WD LO circuit for voltage.

  2. 3 

    Tests the 4WD LO circuit for a short to voltage.

  3. 4 

    Tests the 4WD LO circuit for an open or high resistance.

  4. 5 

    Repairs the 4WD LO circuit for a short to voltage.

DTC C0362

Step Action Value(s) Yes No
Schematic Reference:  Transfer Case Control Schematics  
Connector End View Reference:  Transfer Case Control Connector End Views  
1 Was the Diagnostic System Check - Transfer Case performed? - Go to Step 2  Go to Diagnostic System Check - Transfer Case 
2 
  1. Turn the ignition OFF.
  2. Disconnect the transfer case shift control module.
  3. Connect a DMM between the 4WD LO circuit and ground.
  4. Turn the ignition ON with the engine OFF.
Does the DMM indicate battery voltage?		 - Go to Step 3  Go to Step 4 
3 
  1. Turn the ignition OFF.
  2. Disconnect the powertrain control module.
  3. Turn the ignition ON with the engine OFF.
Does the DMM continue to display battery voltage?		 - Go to Step 5  Go to Step 7 
4  Test the 4WD LO circuit for an open or high resistance. Refer to Circuit Testing , and Wiring Repairs in Wiring Systems.
Was the condition found and corrected?		 - Go to Step 8  Go to Step 6 
5 Repair the 4WD LO circuit for a short to voltage. Refer to Wiring Repairs in Wiring Systems.
Is the repair complete?		 - Go to Step 8  -
6 Replace the PCM. Refer to Powertrain Control Module Replacement , for the 4.3L engine or Powertrain Control Module Replacement for the 4.8L, 5.3L, and 6.0L engine.
Is the replacement complete?		 - Go to Step 8  -
7 Replace the transfer shift case control module. Refer to Transfer Case Shift Control Module Replacement .
Is the replacement complete?		 - Go to Step 8  -
8
  1. Use the scan tool in order to clear the DTCs.
  2. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text.
Does the DTC reset?		 - Go to Step 2  System OK
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.