Vehicle Communication Interface Module (VCIM) Programming Not Completed (17398)

2015 Buick Enclave ConvenienceSECTION Vehicle Communication Interface Module (VCIM) Programming Not Completed (17398)
Publication date: 2018-03-09
Reference number: 17398

VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) PROGRAMMING NOT COMPLETED

VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) PROGRAMMING NOT COMPLETED

SERVICE CAMPAIGN BULLETIN

Reference Number(s): 17398, Date of Issue:  Mar 9, 2018
Affected Model(s): 2003 - 2018 Various GM Models

SERVICE INFORMATION

Reference Number:  N172095570 Release Date:  March 2018
Revision:  00
Attention:  This program is in effect until March 31, 2020. 
Make  Model  Model Year  RPO  Description 
From  To 
Buick Enclave 2008 2012    
Buick Enclave 2014 2016    
Buick Encore 2013 2016    
Buick Envision 2017 2017    
Buick LaCrosse 2008 2016    
Buick LeSabre 2005 2005    
Buick Lucerne 2006 2011    
Buick Rainier 2004 2004    
Buick Rainier 2007 2007    
Buick Verano 2013 2016    
Cadillac ATS 2013 2016    
Cadillac CTS 2004 2004    
Cadillac CTS 2006 2006    
Cadillac CTS 2008 2015    
Cadillac Deville 2003 2003    
Cadillac DTS 2008 2011    
Cadillac Escalade 2007 2007    
Cadillac Escalade 2009 2012    
Cadillac Escalade 2014 2016    
Cadillac SRX 2004 2004    
Cadillac SRX 2006 2006    
Cadillac SRX 2008 2015    
Cadillac XLR 2005 2005    
Cadillac XT5 2017 2017    
Cadillac XTS Coach 2013 2013    
Cadillac XTS 2013 2016    
Chevrolet Avalanche 2005 2005    
Chevrolet Avalanche 2009 2013    
Chevrolet Aveo 2009 2010    
Chevrolet Camaro 2010 2017    
Chevrolet Captiva 2014 2014    
Chevrolet Cobalt 2005 2005    
Chevrolet Cobalt 2009 2009    
Chevrolet Colorado 2008 2008    
Chevrolet Colorado 2010 2012    
Chevrolet Colorado 2015 2016    
Chevrolet Corvette 2008 2011    
Chevrolet Corvette 2014 2015    
Chevrolet Cruze 2011 2017    
Chevrolet Equinox 2009 2018    
Chevrolet Express 2014 2014    
Chevrolet Express 2016 2016    
Chevrolet Impala 2008 2016    
Chevrolet Malibu 2009 2018    
Chevrolet Silverado 2009 2017    
Chevrolet Sonic 2012 2016    
Chevrolet Spark 2013 2014    
Chevrolet SS 2015 2017    
Chevrolet Suburban 2008 2012    
Chevrolet Suburban 2015 2016    
Chevrolet Tahoe 2005 2005    
Chevrolet Tahoe 2007 2016    
Chevrolet TrailBlazer 2008 2009    
Chevrolet Traverse 2009 2016    
Chevrolet TRAX 2015 2016    
Chevrolet Volt 2011 2017    
GMC Acadia 2008 2017    
GMC Canyon 2012 2012    
GMC Canyon 2015 2016    
GMC Envoy 2006 2006    
GMC Envoy 2008 2008    
GMC Sierra 2007 2007    
GMC Sierra 2009 2015    
GMC Terrain 2010 2016    
GMC Yukon 2007 2007    
GMC Yukon 2009 2013    
GMC Yukon 2015 2016    
HUMMER H2 2008 2009    
Pontiac G8 2008 2009    
Pontiac Solstice 2007 2007    
Pontiac Solstice 2009 2009    
Pontiac Vibe 2009 2009    
Saturn AURA 2009 2009    
Saturn OUTLOOK 2009 2009    
Saturn SKY 2007 2008    
Saturn VUE 2007 2007    

Involved vehicles are marked "open" on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.

Condition  Certain 2003-2018 model year vehicles, equipped with OnStar (UE1) that received vehicle communication interface module (VCIM) replacement during servicing, may have a condition in which at the time of communication module replacement, some modules were partially programmed or not programmed, rendering the OnStar feature without complete functionality.
Correction  Contact OnStar by pushing the blue OnStar button and receiving confirmation of vehicle connectivity. If successful, no further action is required. If connectivity cannot be established reprogram the vehicle communication interface module.

PARTS INFORMATION

No parts are required for this repair.

WARRANTY INFORMATION

Labor Code  Description  Labor Time  Trans. Type  Net Item 
9103664 OnStar Blue Button Call and Operation Verification (No Programming Required) 0.2 ZFAT N/A
9102949* Vehicle Communication Interface Module Reprogramming with SPS (also known as Communication Interface Control Module or Telematics Communication Interface Control Module depending on year. Includes Blue Button Call.) 0.5 ZFAT N/A

* To avoid warranty transaction rejections, the SPS Warranty Claim Code must be entered when submitting this transaction.

SERVICE PROCEDURE

NOTE:

Carefully read and follow the instructions below.

  • Ensure the programming tool is equipped with the latest software and is securely connected to the data link connector. If there is an interruption during programming, programming failure or control module damage may occur.
  • Stable battery voltage is critical during programming. Any fluctuation, spiking, over voltage or loss of voltage will interrupt programming. When required install the EL-49642  SPS Programming Support Tool to maintain system voltage. If not available, connect a fully charged 12 V jumper or booster pack disconnected from the AC voltage supply. DO NOT connect a battery charger.
  • Turn OFF or disable systems that may put a load on the vehicles battery such as; interior lights, exterior lights (including daytime running lights), HVAC, radio, etc.
  • Clear DTCs after programming is complete. Clearing powertrain DTCs will set the Inspection/Maintenance (I/M) system status indicators to NO.
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.