Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
USB Cable: Battery Discharge/Audio Failure/Radio Reception (SI B65 25 16)
2011 BMW 528iSECTION USB Cable: Battery Discharge/Audio Failure/Radio Reception (SI B65 25 16)
Publication date: 2016-10-01
Reference number: SI B65 25 16
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION
Reference number: SI B65 25 16
USB CABLE: BATTERY DISCHARGE/AUDIO FAILURE/RADIO RECEPTION
TECHNICAL SERVICE BULLETIN
Reference Number(s): SI B65 25 16, Date of Issue:
October 2016
| BMW: | E70 (X5 Series); E71 (X6 Series) E72 (X6 xDrive50i Hybrid); E82 (1 Series); E84 (X1 Series); E88 (1 Series Convertible); E89 (Z4 Series) E90 (3 Series Sedan); E91 (3 Series Wagon); E92 (3 Series Coupe); E93 (3 Series Convertible); F01 (7 Series); F02 (7 Series); F04 (ActiveHybrid 750); F07 (5 Series Gran Turismo); F10 (5 Series Sedan); F12 (6 Series Convertible); F13 (6 Series Coupe); F25 (X3 Series) |
| GROUP: | Audio, Navigation, Information, Safety Systems |
SITUATION
- No sound from the radio, telephone, gong signal and or PDC.
- Poor radio reception and failure of the telematics systems.
- Possible Check Control system message:
- Battery discharge when engine off.
- Caution, no acoustic warning signals.
CAUSE
Non BMW approved (third-party supplier) USB cable plugged into the USB port.
CORRECTION
Install new BMW approved USB charging cable.
PROCEDURE
- Check that a non BMW approved USB cable is plugged into any of the USB ports.
- Remove the non BMW approved USB cable.
- Confirm that cause of the errors have been resolved.
- Inform the customer to use BMW approved USB charging cables only!
- The non BMW approved USB cable or connector is to No longer be used!NOTE: Programming or USB hub replacement does NOT provide a remedy!
- The non BMW approved USB cable or connector is to No longer be used!
WARRANTY INFORMATION
Not applicable.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.