SIRIUS/XM Radio Station Stored On Preset #2 Cannot Be Selected Via SVS (65 10 11)

SIRIUS/XM RADIO STATION STORED ON PRESET #2 CANNOT BE SELECTED VIA SVS

TECHNICAL SERVICE BULLETIN

SERVICE INFORMATION

SUBJECT

SIRIUS/XM Radio Station Stored on Preset #2 Cannot Be Selected via SVS 

SITUATION

When a SIRIUS/XM satellite radio station is stored on Preset #2, it cannot be selected using the voice recognition system (SVS). All other presets can be used without a problem.

CAUSE

Software issue in the Car Information Computer (CIC)

CORRECTION

Do not replace parts for this issue. 

1. Reprogram the vehicle using ISTA/P 2.48.1 or later.

   Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

2. Complete all of the post-programming work as indicated in the ISTA/P Final Report. This includes performing diagnosis and clearing faults with ISTA, if necessary.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle Programming.

WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.

Defect Code

65 12 49 42 00

Labor Operation:	Labor Allowance:	Description:
00 00 006	Refer to KSD2	Performing "vehicle test" (with vehicle diagnosis system - checking faults)
and if necessary, also
61 21 528	Refer to KSD2	Charging battery

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.

and

E Series Vehicles 

Labor Operation:	Labor Allowance:	Description:
61 00 710	Refer to KSD2	Programming / encoding control unit(s) (not including CAS)
or
61 00 720	Refer to KSD2	Programming / encoding control unit(s) (with CAS)

or

F Series Vehicles 

Labor Operation:	Labor Allowance:	Description:
61 00 730	Refer to KSD2	Programming/encoding control unit(s)

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the "Search" button, and then enter the applicable flat rate labor operation in the FR code field.

If a control module fails to program correctly or initializations are required, the additional work must be claimed with separate labor operations under the defect code listed above, refer to KSD2.