Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Oil Consumption Measurement - Repair Authorization (Ca) (GROUP 17, NO. 12-32)
Reference number: GROUP 17, NO. 12-32
Supersedes refnos: 2018550, GROUP 17, NO. 09-01, GROUP 17, NO. 09-06, GROUP 17, NO. 09-14, GROUP 17, NO. 10-01, GROUP 17, NO. 10-11, GROUP 17, NO. 10-14, GROUP 17, NO. 11-15, GROUP 17, NO. 11-21, GROUP 17, NO. 12-31
OIL CONSUMPTION MEASUREMENT - REPAIR AUTHORIZATION (CA)
TECHNICAL SERVICE BULLETIN
| AUDI: | TT 2000 - 2013; A3 2006 - 2013; A4 2000 - 2013; A5/S5 2008 - 2009 and 2013; A6 2000 - 2008 and 2013; A6/S4/S5 2000 - 2009 and 2013; A8 2000 - 2013; Audi Q5 2009 - 2013; Audi Q7 2007 - 2010 and 2013 |
| GROUP: | 17 - Engine - Lubrication System |
17 12 32 2018550/13 2018550/13. Supersedes Technical Service Bulletin Group 17 number 12 - 31 dated August 30, 2012 for reasons listed below.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| TT | 2000 - 2013 | All | Not Applicable |
| A3 | 2006 - 2013 | ||
| A4 | 2000 - 2013 | ||
| A5/S5 | 2008 - 2009 and 2013 | ||
| A6 | 2000 - 2008 and 2013 | ||
| A6/S4/S5 | 2000 - 2009 2013 | ||
| A8 | 2000 - 2013 | ||
| Audi Q5 | 2009 - 2013 | ||
| Audi Q7 | 2007 - 2010 and 2013 |
CONDITION
| REVISION HISTORY | ||
|---|---|---|
| Revision | Date | Purpose |
| 13 | - | Revised header data |
| 12 | 8/30/2012 | Revised header data (Removed vehicles with 3.0 T engines) |
| 11 | 11/3/2011 | Revised header data (Removed B8 vehicles with 2.0 TFSI engine code CAEB) Revised Service Revised Warranty (Added note) |
| 10 | 1/14/2011 | Revised Warranty
(Mandatory Web Based Training) Revised Warranty (Claim allowance) Revised Tools (Digital scale) |
Based on customer complaint, follow the procedure below:
TECHNICAL BACKGROUND
In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owner's Manual for specific break-in procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Additional factors are the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil.
PRODUCTION SOLUTION
Not applicable.
SERVICE
- Prior to the start of the test, certification of Web Based Training - 920104 Oil Consumption Testing is a mandatory requirement for the Shop foremen and all technicians at every dealership, per Warranty Policy and Procedure Bulletin AWA-11-01 .
- If the vehicle is within Warranty(ies), you must obtain authorization from the Audi Technical Assistance Center before proceeding to Part 1 of the test.
- When creating a TAC ticket, in the field Concern Type, select Oil Consumption Repair Authorization, as shown below
.
OIL CONSUMPTION TEST, PART 1
- Perform the test plan in the VAS5051 tester before making any repairs.
- Select: Function/Component Selection: Powertrain >> Engine >> Engine lubrication >> Partial systems >> Oil consumption measurements .
- Follow VAS5051 test protocol exactly and document all information on oil measurement sheets.
- Archive the VAS5051 diagnostic log and oil measurement test sheets in the vehicle service file.
- Advise the customer that if the low oil level warning light comes on before the 630 mile (1,000 km) test is finished; the vehicle must be taken to the dealership for Part 2 of the Oil Consumption Test, regardless of the miles accumulated. The customer should not add any oil.
OIL CONSUMPTION TEST, PART 2
- When the customer returns the vehicle to the dealership, perform Part 2 of the Oil Consumption Test.
- Contact Audi Technical Assistance Center (TAC) with all test results.
- You must attach both the GFF log and the oil measurement test sheet to the TAC ticket prior to contacting a TAC consultant.
The GFF oil consumption test can also be used for older engines not listed in the GFF test plan since the test and procedure are identical for all engines. Please use any current engine code.
WARRANTY
Effective February 1st, 2011:
Only Shop foremen and technicians who have completed the Web Based Training - 920104 Oil Consumption Testing , will be reimbursed for oil consumption test.
Only one oil consumption test will be reimbursed under Warranty within the next 25,000 miles (40,000 km).
| Claim Type: | Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. | ||
| Service Number: | 1716 | ||
| Damage Code: | 0010 | ||
| Labor Operations: | Oil consumption test, Part 1 | 1716 01 99 | 90 TU |
| Oil consumption test, Part 2 | 1716 02 99 | 60 TU | |
| Diagnostic Time: | GFF | No allowance | 0 TU |
| Road test prior to service procedure | No allowance | 0 TU | |
| Road test after service procedure | No allowance | 0 TU | |
| Technical diagnosis at dealer's discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) |
|||
| Claim Comment: | As per TSB #2018550/13 | ||
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
REQUIRED PARTS AND TOOLS
Minimum required digital scale CPWplus 15 Bench Scale which was sent as Automatic Shipment AT-317, as of January 17th, 2011.
| Required Tool | Tool number |
|---|---|
| Digital scale | CPWP15 |
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.