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HOMESERVICE MANUALSAUDI2013S4 PREMIUM PLUS, STANDARD TRANSREPAIR AND DIAGNOSISQUICK LOOKUPSTECHNICAL BULLETINSTECHNICAL SERVICE BULLETINSOTHER VARIANTCRUISE CONTROL SYSTEMSCRUISE CONTROL SPORADICALLY DOES NOT WORK, SET BUTTON JAMS (GROUP 27, NO. 13-20)
2013 Audi S4 Premium Plus, Standard Trans

Cruise Control Sporadically Does Not Work, Set Button Jams (GROUP 27, NO. 13-20)

2013 Audi S4 Premium Plus, Standard TransSECTION Cruise Control Sporadically Does Not Work, Set Button Jams (GROUP 27, NO. 13-20)
WARNING: This page is about the S4 Premium Plus, Automatic DCT Trans, which is a different variant/trim than selected.
Publication date: 2013-12-03
Reference number: GROUP 27, NO. 13-20
Supersedes refnos: 2033524, GROUP 27, NO. 13-17

CRUISE CONTROL SPORADICALLY DOES NOT WORK, SET BUTTON JAMS

CRUISE CONTROL SPORADICALLY DOES NOT WORK, SET BUTTON JAMS

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 27, NO. 13-20 (2033524/2), Date of Issue:  December 3, 2013
AUDI: A4/S4/allroad, A4/S4, A5/S5/RS5, A5/S5 Cabriolet, A6/S6/A7, Q5 2012-2013
GROUP: 27 - Engine Electrical
Superceded Bulletin(s): GROUP 27, NO. 13-17, Date of Issue:  April 5, 2013

27 13 20 2033524/2 December 03, 2013. Supersedes Technical Service Bulletin Group 27 number 13-17 dated April 5, 2013.

APPLICABLE MODELS AND YEARS

Model(s) Year VIN Range Vehicle-Specific Equipment
A4/S4/allroad (Ingolstadt) 2012 000001 - 999999 Not Applicable
A4/S4/allroad (Ingolstadt) 2013 000001 - 204430 Not applicable
A4/S4 (Neckarsulm) 2012 000001 - 999999 Not Applicable
A4/S4 (Neckarsulm) 2013 000001 - 039674 Not applicable
A5/S5/RS5 2012 000001 - 999999 Not Applicable
A5/S5/RS5 2013 000001 - 057638 Not applicable
A5/S5 Cabriolet 2012 000001 - 999999 Not Applicable
A5/S5 Cabriolet 2013 000001 - 011572 Not applicable
A6/S6/A7 2012 000001 - 999999 Not Applicable
A6/S6/A7 2013 000001 - 110809 Not applicable
Q5 2012 000001 - 999999 Not Applicable
Q5 2013 000001 - 066479 Not applicable

CONDITION

Customer Complaint: 

  • Cruise control deactivates sporadically or cannot be activated.
  • A new set speed cannot be saved.
  • 'Set' button on cruise control stalk does not work.

Workshop Findings: 

One of the following DTCs is present in the vehicle:

  • DTC U111300  (Restricted function because of received error value) stored in engine control module, J623 (address word 01).
  • DTC P056800  (cruise control switch E45, implausible signal) stored in engine control module, J623 (address word 01).
  • DTC B115407  (CCS Switch mechanical malfunction) stored in steering column electronics control module, J527 (address word 16).

TECHNICAL BACKGROUND

Incorrect tolerances of cruise control 'Set' button.

PRODUCTION SOLUTION

Revised tolerances of cruise control 'Set' button.

SERVICE

Replace the steering column multi-switch.

WARRANTY

WARRANTY INFORMATION

Claim Type:  Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:  2783
Damage Code:  0010
Labor Operations:  Remove/Reinstall Steering Wheel 4810 1900 40 TU
Replace Cruise Control Switch 2783 1950 30 TU
Diagnostic Time:  GFF 0150 0000 Time stated on diagnostic protocol (Max 20 TU)
Road test prior to service procedure No allowance 0 TU
Road test after service procedure No allowance 0 TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:  As per TSB #2033524/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual.  Claims are subject to review or audit by Audi Warranty.

REQUIRED PARTS AND TOOLS

PARTS INFORMATION

Part Number Part Description Quantity
See ETKA Steering Column Multi-Switch 1

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2033524) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.