"EV Mode Currently Not Available" (DTC U044700) (GROUP 26, NO. 13-16)

2013 Audi Q5 PremiumSECTION "EV Mode Currently Not Available" (DTC U044700) (GROUP 26, NO. 13-16)
WARNING: This page is about the Q5 Hybrid Prestige, which is a different variant/trim than selected.
Publication date: 2013-05-14
Reference number: GROUP 26, NO. 13-16
Supersedes refnos: 2033884

"EV MODE CURRENTLY NOT AVAILABLE" (DTC U044700)

"EV MODE CURRENTLY NOT AVAILABLE" (DTC U044700)

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 26, NO. 13-16 (2033884/1), Date of Issue:  May 14, 2013
AUDI: Q5 2013 - 2014
GROUP: 26 - Exhaust System/Emission Controls

26 13 16 2033884/1 May 14, 2013.

SERVICE INFORMATION

Model(s) Year VIN Range Vehicle-Specific Equipment
Q5 2013 - 2014 All Hybrid

CONDITION

  • When the "EV Mode" button is pressed, the message "EV mode is currently unavailable" (Figure 1) appears in the DIS, and EV mode does not activate.
    G08556187
  • DTC U044700  (Diagnostic interface for data bus - Range/Performance) is stored in the engine control module, J623 (address word 01).

TECHNICAL BACKGROUND

If the battery management system detects an issue with the A1 auxiliary battery, EV Mode is disabled.

PRODUCTION SOLUTION

Revised A1 battery.

SERVICE

  1. Perform the A1 battery test (Figure 2) through Guided Fault Finding >> Function / Component Selection >> Body >> Electrical equipment >> 27 >> Electrical components >> A1 - Auxiliary Battery, testing. 
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  2. Follow the instructions provided at the end of the test. If the battery is diagnosed as faulty, perform the test plan A1-Auxiliary battery, adaptation after replacing  (Figure 3) after replacement of the battery.
    G08556189

WARRANTY

WARRANTY INFORMATION

Claim Type:  Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:  2706
Damage Code:  0040
Labor Operations:  Replace A1 Battery (if necessary) 2706 5502 70 TU
Diagnostic Time:  GFF 0150 0000 Time stated on diagnostic protocol (Max 30 TU)
Road test prior to service procedure 0121 0002 10 TU
Road test after service procedure 0121 0004 10 TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:  As per TSB #2033884/1

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual.  Claims are subject to review or audit by Audi Warranty.

REQUIRED PARTS AND TOOLS

PARTS INFORMATION

Part Number Part Description Quantity
8R0915105 A1 Auxiliary Battery 1 (if necessary)

ADDITIONAL INFORMATION

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.

RENDER: 1.0x
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.