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HOMESERVICE MANUALSAUDI2013A5 PREMIUM PLUS QUATTRO, 2D CONVERTIBLE, ENG CD CAEBREPAIR AND DIAGNOSISQUICK LOOKUPSTECHNICAL BULLETINSTECHNICAL SERVICE BULLETINSOTHER VARIANTACCESSORIES CONTROL SYSTEMS"LOW OIL LEVEL" MESSAGE IS ON IN THE DIS OR MMI (GROUP 96, NO. 10-14)
2013 Audi A5 Premium Plus Quattro, 2D Convertible, Eng CD CAEB

"Low Oil Level" Message Is On In The Dis Or MMI (GROUP 96, NO. 10-14)

2013 Audi A5 Premium Plus Quattro, 2D Convertible, Eng CD CAEBSECTION "Low Oil Level" Message Is On In The Dis Or MMI (GROUP 96, NO. 10-14)
WARNING: This page is about the A5 Premium, Eng CD CAEB, which is a different variant/trim than selected.
Publication date: 2015-10-14
Reference number: GROUP 96, NO. 10-14
Supersedes refnos: 2023967, GROUP 55, NO. 12-24, GROUP 55, NO. 13-27, GROUP 55, NO. 13-30, GROUP 55, NO. 13-32, GROUP 96, NO. 10-12

"LOW OIL LEVEL" MESSAGE IS ON IN THE DIS OR MMI

"LOW OIL LEVEL" MESSAGE IS ON IN THE DIS OR MMI

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 55, NO. 15-38 (2023967/7), Date of Issue:  October 14, 2015
AUDI: A4, A5 Cabriolet, Q5 2009 - 2012; A4, A5 Cabriolet 2013; A5 2008 - 2012
GROUP: 55 - Hood, Lids
Superceded Bulletin(s): GROUP 55, NO. 13-32, Date of Issue:  July 30, 2013

55 15 38 2023967/7 October 14, 2015. Supersedes Technical Service Bulletin Group 55 number 13-32 dated July 30, 2013.

APPLICABLE MODELS AND YEARS

Model(s) Year VIN Range Vehicle-Specific Equipment
A4 2009-2012 All Not Applicable
A4 2013 A000001 - A152097
N000001 - N028324		 Not Applicable
A5 2008-2012 All Not Applicable
A5 2013 000001 - 035379 Not Applicable
A5 Cabriolet 2009-2012 All Not Applicable
A5 Cabriolet 2013 000001 - 007155 Not Applicable
Q5 2009-2012 All Not Applicable
Q5 2013 000001 - 030984 Not Applicable

CONDITION

"Low Oil Level" message is on in the DIS or MMI.

TECHNICAL BACKGROUND

The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.

PRODUCTION SOLUTION

Improved hood contact switches have been put into current production vehicles, and a software change with improved logic is planned for production.

SERVICE

  1. Check the hood contact switch by using the VAS diagnostic tester to read measured value block (MVB) 26 in the comfort system control module, J393 (address word 46), after the hood is opened and then closed:
    1. A) If the value changes  (as expected, normal operation of the contact switch), then the vehicle may have an oil level issue. Check the oil according to the instructions in Elsa.
    2. B) If the value does not change  , replace the hood contact switch according the instructions in the Elsa repair manual.
      • There are three versions of B8 hood latches. Check the part number on the current contact switch connector to determine which part number must be ordered: 8T0953236B, 8K0953236A  , or 8K0823509F  (Figure 1).

      Tip:  If 8K0953236A  is not available, use 8K0823509F  . Check with your parts department for the latest part supersessions

      • Versions 8T0953236B  and 8K0953236A  use different designs for the contact switch (Figure 2). Therefore, the mounting location is slightly different on the different hood latches (Figure 3). The contact switches are not cross-compatible between the different latches. However, the latches can be swapped between vehicles as long as the correct contact switch is installed.
      • Version 8K0953236F  does not have a separate contact switch. Replace the complete hood latch if using version 8K0823509F  .
        G10123337
        G10123338
G10123339

WARRANTY

WARRANTY INFORMATION

Claim Type:  Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number:  5552
Damage Code:  0040
Labor Operations:  Lower hood lock mechanism remove and reinstall, contact switch remove and reinstall 5517 9999 50 TU
Diagnostic Time:  GFF 0150 0000 Time stated on diagnostic protocol (50 TU max)
Road test prior to service procedure No allowance 0 TU
Road test after service procedure No allowance 0 TU
Technical diagnosis at dealer's discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:  As per TSB #2023967/7

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual  . Claims are subject to review or audit by Audi Warranty.

REQUIRED PARTS AND TOOLS

PARTS INFORMATION

Part Number Part Description Quantity
8T0953236B Hood contact switch 1 (if applicable)
8K0823509F Hood lock with micro switch 1 (if applicable)

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2023967) are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.

RENDER: 1.0x
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.