Safety Warning
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MMI Car Systems Menu Does Not Contain The Option "Instrument Cluster" (GROUP 91, NO. 10-30)
Reference number: GROUP 91, NO. 10-30
Supersedes refnos: 2020250, GROUP 91, NO. 09-14
MMI CAR SYSTEMS MENU DOES NOT CONTAIN THE OPTION "INSTRUMENT CLUSTER"
TECHNICAL SERVICE BULLETIN
| AUDI: | A4 2009; A5 2008 - 2009; A6 2005 - 2009; A8 2004 - 2009; A8 2004 - 2009; Audi Q7 2007 - 2009 |
| GROUP: | 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI) |
SUBJECT
MMI Car Systems menu does not contain the option "Instrument Cluster"
91 10 30 2020250/2 May 19, 2010. Supersedes Technical Service Bulletin Group 91 number 09-14 dated March 25, 2009.
| Model(s) | Year | VIN Range | Vehicle-Specific Equipment |
|---|---|---|---|
| A4 | 2009 | All | MOST MMI System Gen. 2 |
| A5 | 2008 - 2009 | All | |
| A6 | 2005 - 2009 | All | |
| A8 | 2004 - 2009 | All | |
| Audi Q7 | 2007 - 2009 | All |
CONDITION
The customer may report that the option Instrument cluster cannot be selected in the MMI Car Systems menu.
TECHNICAL BACKGROUND
The option may disappear after performing a Zug 864 MMI software update. Adaptation channel 11 has to be changed in the 07 - Display/operating unit high.
PRODUCTION SOLUTION
Not applicable.
SERVICE
- Select Vehicle Self Diagnosis >> 07 - Display/operating unit high >> 011 - Adaptation.
- Enter 11 to access Adaptation channel 11.
- Add 16 to the displayed value.
Tip: The value usually displayed is 36 and must be set to 36 + 16 = 52.
- Accept and save the new value.
- Perform a MMI system reset. Enter 111 to access Adaptation channel 111.
- Enter 1 . Accept and save the value.
- Verify that the option Instrument cluster
appears in the MMI Car Systems menu.
If the option Instrument cluster is still not displayed:
- Turn off all electrical systems.
- Lock the vehicle doors.
- Wait 5 minutes until the vehicle systems are in sleep mode.
- Return to the vehicle and verify whether the option Instrument cluster is now displayed.
WARRANTY
| Claim Type: | Use applicable claim type. If vehicle is outside any warranty, this Technical Service Bulletin is informational only. | ||
| Service Number: | 9196 | ||
| Damage Code: | 0039 | ||
| Diagnostic Time: | GFF/Vehicle Self diagnosis | 0150 0000 | Time stated on diagnostic protocol |
| Changing adaptation value via Self Diagnosis | 9189 2699 | 20 TU | |
| Road test prior to service procedure | No allowance | 0 TU | |
| Road test after service procedure | No allowance | 0 TU | |
| Technical diagnosis at dealer's discretion (Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details) |
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| Claim Comment: | As per TSB #2020250/2 | ||
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
ADDITIONAL INFORMATION
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.
NO RELATED
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.