Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSACURA2023MDX BASEREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTINFOTAINMENTAUDIO VISUAL SYSTEMS - TROUBLESHOOTING & DESCRIPTION
2023 Acura MDX Base
Audio Visual Systems - Troubleshooting & Description
2023 Acura MDX BaseSECTION Audio Visual Systems - Troubleshooting & Description
- Troubleshooting
- Audio and Visual System Symptom Troubleshooting - Microphone does not recognize driver's or front passenger's voice (USA/Canada models) (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - No GPS reception or interference (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - No sound is heard from all the roof speakers (display is normal) (With 31 Speakers) (2025)
- Audio and Visual System Symptom Troubleshooting - Poor or no sound with AM/FM radio (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - Poor or no sound with AM/FM radio (2025)
- Audio and Visual System Symptom Troubleshooting - Rearview camera image does not come on (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - Touchpad unit does not work properly (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - USB data communication port does not work (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - USB data communication port does not work (2025)
- Audio and Visual System Symptom Troubleshooting - Volume and seek switch does not work properly (2025)
- Audio and Visual System Symptom Troubleshooting - Volume and seek switch does not work properly (touchpad unit buttons work) (2022 2023 2024)
- Audio and Visual System Symptom Troubleshooting - Volume does not increase with speed (2025)
- How To Information
- How to Troubleshoot the Audio and Visual System (2022 2023 2024)
- Before Troubleshooting
- General Operation
- Anti-Theft Feature
- Symptom Duplication
- LCD Unit/Touchpad Unit Limitations
- Global Positioning System (GPS) Limitations
- Navigation Symptom Diagnosis (With Navigation)
- HandsFreeLink Symptom Diagnosis
- How to Check Error History (Audio and Visual System Hard Error Codes)
- Error Code List
- How to Troubleshoot the Audio and Visual System (2025)
- Before Troubleshooting
- Forced Rebooting of Infotainment Control Unit
- General Operation
- Anti-Theft Feature
- Symptom Duplication
- LCD Unit Limitations
- Global Navigation Satellite System (GNSS) Limitations
- Navigation Symptom Diagnosis (With Navigation)
- HandsFreeLink Symptom Diagnosis
- How to Check Hard Error Codes (Infotainment Control Unit DTCs)
- How to Troubleshoot the Audio and Visual System (2022 2023 2024)
- Circuit Diagram
- Audio and Visual System Circuit Diagram (With 12 Speakers/With 9 Speakers) (2022 2023 2024)
- Audio and Visual System Circuit Diagram (With 16 Speakers, 3.0L Engine (USA/Canada models)) (2022 2023 2024)
- Audio and Visual System Circuit Diagram (With 16 Speakers, 3.5L Engine (USA/Canada models)) (2022 2023 2024)
- Audio and Visual System Circuit Diagram (With 19 Speakers/With 11 Speakers) (2025)
- Audio and Visual System Circuit Diagram (With 25 Speakers, USA/Canada models) (2022 2023 2024)
- Audio and Visual System Circuit Diagram (With 31 Speakers) (2025)
- Component Location Index
- General Information
- AcuraLink Self-Diagnostic Function (2022 2023 2024)
- AcuraLink Self-Diagnostic Function (2025)
- Audio and Visual System Error Codes (2022 2023 2024)
- Audio and Visual System Error Codes (2025)
- Audio and Visual System Most Bus Diagnostics Mode (2022 2023 2024)
- Audio and Visual System OTA Error Codes (2022 2023 2024)
- Description & Operation
- AcuraLink System Description (2022 2023 2024)
- AcuraLink System Description (2025)
- AcuraLink System Description - System Diagram (2022 2023 2024)
- AcuraLink System Description - System Diagram (2025)
- Audio and Visual System Description (2022 2023 2024)
- Audio and Visual System Description (2025)
- Audio and Visual System Description - System Diagram (2022 2023 2024)
- Audio and Visual System Description - System Diagram (2025)
- Symptom Troubleshooting Index
- Connector View
- ANC/Active Sound Control Microphone Connector for Inputs and Outputs (2022 2023 2024)
- ANC/Active Sound Control Microphone Connector for Inputs and Outputs (2025)
- ANC/Active Sound Control Unit Connector for Inputs and Outputs (2022 2023 2024)
- ANC/Active Sound Control Unit Connector for Inputs and Outputs (2025)
- Audio Remote-HFL Switch Connector for Inputs and Outputs (With Integrated Driver Support System (Camera and Five Radars)) (2025)
- Audio Remote-HFL Switch Connector for Inputs and Outputs (Without Integrated Driver Support System (Camera and Five Radars))
- Center Display Unit Connector for Inputs and Outputs (2022 2023 2024)
- Center Display Unit Connector for Inputs and Outputs (2025)
- Infotainment Control Unit Connector for Inputs and Outputs (2022 2023 2024)
- Infotainment Control Unit Connector for Inputs and Outputs (2025)
- Rearview Camera Connector for Inputs and Outputs (Without Multi View Camera System)
- Stereo Amplifier Connector for Inputs and Outputs (With 11 Speakers) (2025)
- Stereo Amplifier Connector for Inputs and Outputs (With 12 Speakers/With 9 Speakers) (2022 2023 2024)
- Stereo Amplifier Connector for Inputs and Outputs (With 16 Speakers) (2022 2023 2024)
- Stereo Amplifier Connector for Inputs and Outputs (With 19 Speakers) (2025)
- Stereo Amplifier Connector for Inputs and Outputs (With 25 Speakers) (2022 2023 2024)
- Stereo Amplifier Connector for Inputs and Outputs (With 31 Speakers) (2025)
- Telematics Control Unit Connector for Inputs and Outputs (2022 2023 2024)
- Telematics Control Unit Connector for Inputs and Outputs (2025)
- Touchpad Unit Connector for Inputs and Outputs (2022 2023 2024)
- Tuner Unit Connector for Inputs and Outputs (2022 2023 2024)
- USB Charger Unit Connector for Inputs and Outputs (2022 2023 2024)
- USB Charger Unit Connector for Inputs and Outputs (2025)
- Symptom Troubleshooting Index For Viewer
- AM radio reception changes at night (2022 2023 2024)
- AM radio reception changes at night (Audio and Visual System) (2025)
- AM/FM radio display is blank or no station information is displayed (2022 2023 2024)
- AM/FM radio preset memory is lost (Audio and Visual System) (2025)
- Active noise cancellation does not work (Audio and Visual System) (2025)
- AcuraLink prompts or operator voice is weak or cannot be heard (2022 2023 2024)
- AcuraLink services do not work (2022 2023 2024)
- AcuraLink system status indicator indicates solid red (2022 2023 2024)
- AcuraLink system status indicator indicates solid red (AcuraLink) (2025)
- Audio remote-HFL switch does not work properly (touchpad unit buttons work) (2022 2023 2024)
- Audio remote-HFL switch does not work properly (volume and seek switch buttons work) (Audio and Visual System) (2025)
- Audio switch panel buttons do not work properly (Audio and Visual System) (2025)
- Audio system sound is weak or distorted (display is normal) (2022 2023 2024)
- Audio system sound is weak or distorted (display is normal) (Audio and Visual System) (2025)
- Bluetooth audio does not work (2022 2023 2024)
- Bluetooth audio does not work (Audio and Visual System) (2025)
- Booming sound while driving with audio unit on or off (2022 2023 2024)
- Center display unit will not turn off (2022 2023 2024)
- Center display unit will not turn on or has turned off during use (blank screen) (2022 2023 2024)
- Center display unit will not turn on or has turned off during use (blank screen) (Audio and Visual System) (2025)
- Charge-only USB port does not work (2022 2023 2024)
- Charge-only USB port does not work (Audio and Visual System) (2025)
- Clock will not set to correct time (Audio and Visual System) (2025)
- Error code: Check Antenna is displayed (2022 2023 2024)
- Excessive transition between analog broadcast and digital HD RADIO™ broadcast (2022 2023 2024)
- Excessive transition between analog broadcast and digital HD Radio™ broadcast (Audio and Visual System) (2025)
- HD RADIO™ changes HD channel on its own (2022 2023 2024)
- HD Radio™ changes HD channel on its own (Audio and Visual System) (2025)
- HFL does not work properly (2022 2023 2024)
- Infotainment control unit does not exit anti-theft mode (2022 2023 2024)
- Infotainment control unit does not exit anti-theft mode (Audio and Visual System) (2025)
- Microphone does not recognize driver's or front passenger's voice (2022 2023 2024)
- Microphone does not recognize driver's or front passenger's voice (Audio and Visual System) (2025)
- No GPS reception or interference (2022 2023 2024)
- No GPS reception or interference (Audio and Visual System) (2025)
- No sound is heard from all the roof speakers (display is normal) (with 31 speakers) (Audio and Visual System) (2025)
- No sound is heard from all the speakers (display is normal) (2022 2023 2024)
- No sound is heard from all the speakers (display is normal) (Audio and Visual System) (2025)
- OTA update failure (2022 2023 2024)
- OTA update failure (AcuraLink) (2025)
- OTA update failure (Audio and Visual System) (2025)
- Poor or no sound with AM/FM radio (2022 2023 2024)
- Poor or no sound with AM/FM radio (Audio and Visual System) (2025)
- Rearview camera image does not come on (without Multi View Camera System) (2022 2023 2024)
- Rearview camera image does not come on (without Multi View Camera System) (Audio and Visual System) (2025)
- Remote immobilizer indicator does not go off (AcuraLink) (2025)
- Remote operation does not work (AcuraLink) (2025)
- System always comes up in-line diagnostic mode (2022 2023 2024)
- System always comes up in-line diagnostic mode (Audio and Visual System) (2025)
- Telematics control unit does not connect to server (AcuraLink) (2025)
- The MID does not display the audio system information (without head up display) (2022 2023 2024)
- The MID does not display the infotainment control unit information (Audio and Visual System) (2025)
- The head up display does not display the audio system information (2022 2023 2024)
- The head up display does not display the audio system information (Audio and Visual System) (2025)
- Touchpad unit does not work properly (2022 2023 2024)
- Traffic information is not shown on map screen (Audio and Visual System) (2025)
- USB data communication port does not work (2022 2023 2024)
- USB data communication port does not work (Audio and Visual System) (2025)
- Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins (Audio and Visual System) (2025)
- Volume and seek switch does not work properly (touchpad unit buttons work) (2022 2023 2024)
- Volume and seek switch does not work properly (Audio and Visual System) (2025)
- Volume does not increase with speed (Audio and Visual System) (2025)
- Volume is too high or too low when driving at freeway speeds (Audio and Visual System) (2025)
- XM radio display is blank and no station information is displayed (2022 2023 2024)
- Diagnostic Mode
- Audio and Visual System Diagnostic Mode (2022 2023 2024)
- Notes
- Start-Up Procedure and Diagnostic Menu
- Self-Diagnosis Mode (System Links)
- Factory Diagnostic Screen In Line Diag and Linking
- Forced Completing of In Line Diag and Linking
- Detail Information and Setting
- Monitor Check
- Unit Check (Quick Check)
- Audio Check
- Functional Setup
- CB SW/HW Traceability
- Bootloader Info
- Car Status
- Hardware Auto-Detect
- Temperature
- OTA DTC
- Touchpad Diagnostics
- HD Traffic Radio
- Shutdown Reason
- Audio and Visual System Diagnostic Mode (2025)
- Notes
- Start-Up Procedure and Diagnostic Menu
- Self-Diagnosis Mode (System Links)
- Factory Diagnostic Screen In Line Diag and Linking
- Detail Information and Setting
- Monitor Check
- Unit Check (Quick Check)
- Audio Check
- Functional Setup
- GPS Information
- Smartphone Information
- System Update
- Version
- Camera Display Adjustment
- Guideline Adjustment
- Audio and Visual System Diagnostic Mode (2022 2023 2024)
- DTC Troubleshooting Index
RENDER: 1.0x
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.