Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSACURA2018TLX BASE, 2.4L ENGREPAIR AND DIAGNOSISACCESSORIES & EQUIPMENTINFOTAINMENTAUDIO VISUAL SYSTEM - TESTING & TROUBLESHOOTING (1 OF 2)GENERAL INFORMATIONAUDIO SYSTEM ERROR CODES

2018 Acura TLX Base, 2.4L Eng

Audio System Error Codes

2018 Acura TLX Base, 2.4L EngSECTION Audio System Error Codes

NOTE:

The audio system can display a few error message when some problems are detected with the audio disc player, the audio disc, the XM radio, or the USB audio. This is not a complete list of audio error messages. Refer to symptom troubleshooting.
Refer to Error Messages for the error about the navigation system .

CD Error Messages

Error Message Displayed	Possible Cause	Solution
Bad Disc Please Check Owners Manual	There is a problem with the disc player (EJECT error). A common problem is paper disc labels coming off the disc while in the player or the disc is not set in the proper position.	Try to eject the disc and try another one. If there is still a problem, replace the audio unit or the audio-navigation unit .
Heat Error	In the DISC mode, the high temperature detection circuit around the pick-up mechanism detects a high temperature.	Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the error code is cancelled, If the error code is still present, replace the audio unit or the audio-navigation unit .
Check Disc	A reading error is detected because of a problem in the disc, or a disc was not supported.	If the disc does not read after 3 attempts, an ERROR message appears for 5 seconds before you can use the EJECT button. If the EJECT button does not work, the audio unit enters EJECT error status. Try to eject the disc and try another disc. If there is still a problem, replace the audio unit or the audio-navigation unit .
Unplayable File	Track/File format not supported.	Current track is skipped. The next supported track or file plays automatically Verify that CD, CD-R or CD-RW file names end in CD-A or WMA Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA Other file formats like iTunes or Ogg are not recognized WMA files may have (DRM) copy protection, and cannot be read
Mecha Error	There is a problem with the disc player (except EJECT error) Power supply error to the disc player	Press the EJECT button and hold it for 5 seconds. If the disc does not eject, try again. If the disc still won't eject, replace the audio unit or the audio-navigation unit .

XM Error Messages

Error Message Displayed	Possible Cause	Solution
Loading	XM radio is acquiring audio or program information.	Wait until the XM radio receives the information.
Ch Off Air	XM channel not in service.	Try another XM channel.
No Signal	Loss of signal.	Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon. Whenever possible, confirm if other vehicles in the same area are receiving the same message.
Check Antenna	XM antenna error.	Error Code: Check Antenna Is Displayed (2015-17) , or Error Code: Check Antenna Is Displayed (Without Navigation) (2018-19) .

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon.

USB Error Messages

Error Message Displayed	Possible Cause	Solution
Incompatible USB Device Please Check Owner's Manual	Faulty power supply to USB device. Unsupported USB device is connected.	If the code appears when the USB device is connected, check for hard error codes: Without navigation - Refer to: How to Troubleshoot the Audio System (With Auto Idle Stop System), or How to Troubleshoot the Audio System (Without Auto Idle Stop System) With navigation - Refer to: How to Troubleshoot the Navigation System (Without Auto Idle Stop System) (2015-17), or How to Troubleshoot the Navigation System (With Auto Idle Stop System) (2015-17), or How to Troubleshoot the Navigation System (2018-19)
Unsupported Ver.	Unsupported version iPod is connected.	Connect the applicable iPod (see the Owner's Manual).
USB Error	There is a internal problem with the audio unit or the audio-navigation unit. Unsupported USB device is connected.	Check for hard error codes: Without navigation - Refer to: How to Troubleshoot the Audio System (With Auto Idle Stop System), or How to Troubleshoot the Audio System (Without Auto Idle Stop System) With navigation - Refer to: How to Troubleshoot the Navigation System (Without Auto Idle Stop System) (2015-17), or How to Troubleshoot the Navigation System (With Auto Idle Stop System) (2015-17), or How to Troubleshoot the Navigation System (2018-19)
No Data	There are no files or files that are not supported on the USB device.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
Unsupported	Unsupported USB device is connected.	Connect the applicable USB device (see the Owner's Manual).

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.