Audio Disc Skips

Special Tools Required 

•Diagnostic CD 07AAZ-SDBA100 

•Skip Test CD 07AAZ-SDBA200 

•Skip Test CD 07AAZ-SDBA300 

NOTE: 

• Check the vehicle 12 volt battery condition first - Refer to: 12 Volt Battery Test (Without SH-AWD), or 12 Volt Battery Test (With SH-AWD) .
• Disc labels should not be used in the audio unit or the audio-navigation unit. They may jam and damage the player mechanism.
• Make sure the disc is compatible with the system (see the Owner's Manual for more information).

1. Problem verification 1

   - 1. Confirm the vehicle's tires are properly inflated.

   - 2. Check the client's disc for scratches, fingerprints, and marks.

   NOTE:  Do the following test with the audio unit or the audio-navigation unit bass and the treble set to the client's listening performance. When comparing to a known-good vehicle, do the comparison on the same model and trim level.

   - 3. Test drive the vehicle to identify when the disc skips. The audio diagnostic CD (T/N: 07AAZ-SDBA100) can be used if client's disc is not available. Use tracks 10 to 12.

   Does the disc skip?

   YES 

   The failure is duplicated, go to step 2.

   NO 

   Intermittent failure, the system is OK at this time.

2. Problem verification 2

   - 1. The vehicle parked and engine running.

   - 2. Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA300) (ABEX TCD 721). Play tracks 2 to 11 and note the track number (s) where the CD starts skipping. Do the same test on a known-good vehicle.

   Does the CD skip on the same track number (s) on both vehicles?

   YES 

   Intermittent failure, the system is OK at this time.

   NO 

   The failure is duplicated, go to step 3.

3. Audio unit check

   - 1. Eject the CD, and insert the diagnostic skip test CD (T/N: 07AAZSDBA200) (ABEX TCD 725B) play tracks 7 to 11 and tracks 13 to 15 and note the track number (s) where the CD starts skipping. Do the same test on a known-good vehicle.

   Does the CD skip on the same track number (s) on both vehicles?

   YES 

   Intermittent failure, the system is OK at this time.

   NO: Without navigation 

   Replace the audio unit .

   NO: With navigation 

   Replace the audio-navigation unit .