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HOMESERVICE MANUALSACURA2015RDX AWDREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTINFOTAINMENTAUDIO VISUAL SYSTEMS - TESTING & TROUBLESHOOTINGHOW TO INFORMATIONAUDIO SYSTEM SELF-DIAGNOSTIC FUNCTION (2013-17)XM SELF-DIAGNOSIS
2015 Acura RDX AWD

XM Self-Diagnosis

2015 Acura RDX AWDSECTION XM Self-Diagnosis
NOTE:
  • Check the vehicle battery condition first.
  • Check any official Honda service website for more service information about the XM radio.

When you receive any XM complaint, verify the client concern, then do the XM self-diagnosis to check for any XM error codes. To get the XM error codes, do the following:

1. Press the engine start/stop button to select the ON mode

2. Make sure the audio unit is on, and select XM1 mode

3. Press the engine start/stop button to select the OFF mode

4. Push and hold the preset No. 3 and No. 6 buttons

5. Press the engine start/stop button to select the ON mode

6. While holding the buttons for 5 seconds, then release the buttons

7. Press and release preset No. 1 button to read the error code.

GHH68767Courtesy of HONDA, U.S.A., INC.
Error Code No. Displayed Error Code Title Solution
ERROR 00 NO ERROR System is normal
ERROR 04 NO SIGNAL Move the vehicle to an open area, and recheck.
ERROR 05 NO XM ACTIVATION Contact XM Radio at 800-852-9696
ERROR 06 NO XM AUTHORIZATION Contact XM Radio at 800-852-9696
ERROR 14 ANTENNA NOT CONNECTED / NO SIGNAL AUDIO SYSTEM SYMPTOM TROUBLESHOOTING - ERROR CODE: CHECK ANTENNA IS DISPLAYED (2013-17) & AUDIO SYSTEM SYMPTOM TROUBLESHOOTING - ERROR CODE: CHECK ANTENNA IS DISPLAYED(WITH NAVIGATION) (2016-17) .
ERROR 24 ANTENNA SHORTED / NO SIGNAL AUDIO SYSTEM SYMPTOM TROUBLESHOOTING - ERROR CODE: CHECK ANTENNA IS DISPLAYED (2013-17) & AUDIO SYSTEM SYMPTOM TROUBLESHOOTING - ERROR CODE: CHECK ANTENNA IS DISPLAYED(WITH NAVIGATION) (2016-17) .
ERROR 55 HARDWARE FAILURE (CONDITIONAL ACCESS FAILURE) Replace the AcuraLink control unit (XM receiver) or the XM receiver - Refer to: XM Receiver Removal and Installation (2013-15), or XM Receiver Removal and Installation (2016-17) .
ERROR 65 HARDWARE FAILURE (CONDITIONAL ACCESS FAILURE) Replace the AcuraLink control unit (XM receiver) or the XM receiver - Refer to: XM Receiver Removal and Installation (2013-15), or XM Receiver Removal and Installation (2016-17) .

8. To end the XM self-diagnosis, turn the audio system off, or press the engine start/stop button to select the OFF mode.

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.