Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Ordering an Update Navigation DVD
If the client wants to purchase a yearly update for their HDD, you have two ways to purchase one. You can either call 888-549-3798, or order on-line at www.acuranavi.com.
When clients order an update DVD, they need:
- VIN
- Device number (found on the INFO screen)
- Credit card
Update DVDs are available for purchase usually in the fall of each year. They may contain the following:
- Enhanced maps and points of interest (POI) coverage
- Fixes for minor software bugs
- Additional features
The update DVD is mailed to the client along with the password.
When the client receives the update DVD, insert the disc into the CD/DVD player. The client is prompted to enter the password that is shipped with the update DVD. The navigation system automatically updates the HDD.
Acura tracks the map software version purchased for the VIN. If you need to replace the HDD, the new HDD comes with the latest map version that the client loaded on the HDD.
Never promise your client future free updates. There are no free programs for updating the navigation HDD. Update DVDs are generally available for purchase each fall. The online DVD order site provides information when an update is available.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.