Music Link (For IPOD) General Information And Symptom Troubleshooting (07-010)

2004 Acura 3.5RLSECTION Music Link (For IPOD) General Information And Symptom Troubleshooting (07-010)
Publication date: 2007-02-16
Reference number: 07-010

MUSIC LINK (FOR IPOD) GENERAL INFORMATION AND SYMPTOM TROUBLESHOOTING

MUSIC LINK (FOR IPOD) GENERAL INFORMATION AND SYMPTOM TROUBLESHOOTING

TECHNICAL SERVICE BULLETIN

Reference Number(s): 07-010, Date of Issue:  February 16, 2007
ACURA: ALL
CATEGORY: Electrical
APPLIES TO: ALL - with accessory Music Link installed

BACKGROUND

Acura Music Link is an Acura accessory designed to let the client play music from an Apple® iPod® through the vehicle's audio system.

The basic Music Link kit includes the Music Link interface unit, an audio unit bus cable, the Music Link harness, a CD-ROM, and the Quick Reference Guide.

The CD-ROM includes a detailed User's Guide and some optional TTS (text-to-speech) software that lets the client play music by playlist, artist, album, or genre.

  • The CD-ROM is for home computer use only. Do not insert it into a vehicle CD player.
  • Quick Reference Guides, User's Guides, and the latest TTS software versions can be downloaded from http://musiclink.acura.com  .
  • For client assistance and questions regarding TTS software loading, have the client contact Acura Client Services (see CLIENT INFORMATION NEEDED BEFORE CALLING ACURA'S CLIENT SERVICES ).

The GENERAL INFORMATION section of this service bulletin covers these subjects: 

  • Music Link iPod Information Resources
  • Resources for Installation Instructions
  • Music Link First-use Information
  • iPod Reset Procedure Information

The TROUBLESHOOTING section includes troubleshooting for these symptoms: 

  • Check mark is not shown on the iPod display screen, radio will not switch to CD-C or CD-4 mode.
  • Static, or weak or no volume over speakers only in Music Link mode.
  • Music Link has no sound, check mark is shown on the iPod display screen.
  • Music Link has no sound, the disc number and track number flashes on the audio display.
  • Check mark is shown on the iPod display screen, radio will not switch to CD-C or CD-4 mode.
  • iPod music and XM radio music play at the same time (TSX).
  • Music Link will not do Disc 1-4 search functions.
  • Artist is not categorized in the correct grouping when using (Disc 2) search function.
  • Song/artist is not categorized in the correct grouping when using Disc 1-4 search functions.

PARTS INFORMATION

Bus Harness: P/N 08A28-1H1-10030

Music Link Harness: P/N 08A28-1H1-10031

2-Port Bus Harness: P/N 08A31-0F1-000

Music Link Interface Unit: P/N 08A28-1H1-10101

WARRANTY CLAIM INFORMATION

In warranty:  The normal warranty applies.

FLAT RATE TIMES

FLAT RATE TIMES

OP # DESCRIPTION TL RL MDX RDX TSX
010305 iPod Reset and Retest 0.2 hr 0.2 hr 0.2 hr 0.2 hr 0.2 hr
010305A Replace Bus Harness 1.1 hr 0.9 hr 0.4 hr 0.7 hr 0.6 hr
010305B Replace Music Link Harness 1.1 hr 0.3 hr 0.4 hr 0.7 hr 0.6 hr
010305C Replace 2-Port Bus Harness 1.1 hr 0.9 hr 0.4 hr 0.7 hr 0.6 hr
010305D Vehicle Battery Cable Reset 0.3 hr 0.3 hr 0.3 hr 0.3 hr 0.3 hr
010305E Replace Music Link Interface Unit 1.1 hr 0.3 hr 0.4 hr 0.7 hr 0.6 hr
FLAT RATE TIMES

Failed Part: P/N 08A28-1H1-10031
Defect Code: 03214
Symptom Code: 01201
Skill Level: Repair Technician

Out of warranty:  Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

GENERAL INFORMATION

Music Link iPod Information Resources

  • Online at http://musiclink.acura.com/Tech_Faq.html 
  • Music Link Information Sheet (Acura Service News  , March 2006)
  • Music Link Frequently Asked Questions (Acura ServiceNews  , March 2006)
  • Quick Reference Guide (supplied in Music Link kit)
  • User's Guide and Quick Reference Guide are available online:

    http://musiclink.acura.com/Down_Ref.html 

  • General information: www.apple.com, then select support.
  • iPod firmware (unit software) version information: www.apple.com  , then select Support. 
  • iPod reset procedure: http://docs.info.apple.com/article.html?artnum=61705 

Resources for Installation Instructions

Online, enter the model and year, enter the keyword MUSIC LINK  , and select the appropriate installation instructions.

Music Link First-Use Information

After installing the Music Link kit, switch the audio unit to AUX (auxiliary) mode and verify the audio unit displays CDC EJECT or CD4 EJECT. Connect the iPod to the Music Link connector. Make sure the check mark is displayed on the iPod display screen and that you hear music.

  • The Music Link disc supplied in the kit contains the TTS software and the User's Guide. It is for home computer use only.
  • The client needs to load the TTS software/User's Guide on his/her home computer in order for all of the search functions (Disc 1-4) to operate.
  • Only the shuffle functions (Disc 5-6) will operate without the TTS software installed (see the Quick Reference Guide).
  • For the search functions (Disc 1-4) to operate properly, TTS software must be run after any songs are changed (added or removed) on the iPod.
  • You can change the Disc position on most audio units by using the Disc -  (preset number 5) and Disc +  (preset number 6). Always refer to the User's Guide for proper operation.

iPod Reset Procedure Information

The iPod reset procedure applies to these Apple iPod models:

  • Fifth-generation or later iPod (also known as iPod with video)
  • iPod nano®
  • iPod with color display (iPod photo)
  • iPod mini®
NOTE: To view this information online, log on to http://docs.info.apple.com/article.html?artnum=61705 

To reset the client's iPod:

  1. Cycle the Hold switch on and off (slide it to Hold, then turn it off again).
  2. Press and hold the Menu and Select buttons for 6-10 seconds until the Apple logo appears.
    NOTE: If you are having difficulty resetting the iPod, set it on a flat surface. As you press the Select button, make sure your finger does not touch any part of the click wheel. Also make sure that you press the Menu button toward the outside of the click wheel and not near the center.
  3. If the above steps do not work, try connecting the iPod to a power adapter and plug the power adapter into an electrical outlet, or connect the iPod to your computer. Make sure the computer is on and isn't set to sleep mode.

BEFORE TROUBLESHOOTING

  • Before troubleshooting, ask the client these questions:
    • What is the main issue?
    • What model and generation iPod do you have? Refer to www.apple.com  .
    • What version iPod firmware (unit software) is loaded?
      • Go to the Main Menu. 
      • Select Settings. 
      • Select About. 
    • What iTunes version are you using?
    • What TTS software version is installed?
  • Make sure you have the client's iPod for troubleshooting.
  • Turn on the iPod, and verify its battery is fully charged before testing. If the battery is low, the iPod will not "wake up" when connected.
  • Some iPod protective cases cause the Music Link iPod connector to be installed crookedly or not fully engaged. Be sure to remove the protective case before troubleshooting.
  • Go to http://musiclink.acura.com/Tech_Faq.html  to view technical FAQs and troubleshooting.

TROUBLESHOOTING

Check mark is not shown on the iPod display screen, radio will not switch to CD-C or CD-4 mode

NOTE: Remove the iPod protective case, if installed.
  1. At the Music Link interface unit, make sure both connectors are fully engaged, and the cables do not have any broken or bent pins.
    NOTE: To release the Music Link interface unit connectors, you must pull back on the lock sleeves.
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.