Check Out These Specialty Hotlines Before You Call Tech Line (ASN1206-05)

1998 Acura 3.5RL Special EditionSECTION Check Out These Specialty Hotlines Before You Call Tech Line (ASN1206-05)
WARNING: This page is about the 3.5RL Base, which is a different variant/trim than selected.
Publication date: 2006-12-01
Reference number: ASN1206-05

CHECK OUT THESE SPECIALTY HOTLINES BEFORE YOU CALL TECH LINE

CHECK OUT THESE SPECIALTY HOTLINES BEFORE YOU CALL TECH LINE

ACURA SERVICE NEWS

Reference Number(s): ASN1206-05, Date of Issue:  December 1, 2006
ACURA: All Models
CATEGORY: Acura Service News
APPLIES TO: All Models

SERVICE INFORMATION

Not every service problem you run into in your shop should trigger a call to Tech Line. Some subject areas can be better handled by specialty hotline services. Here's a list of available specialty hotlines you should check out:

Subject Area Problem/Concern Contact Info
AcuraLink Setting AcuraLink message preferences and activation/deactivation of AcuraLink units 1-800-382-2238 
Acura Client Services
www.owners.acura.com 
Acura Music Link™ General operation, home computer setup, text-to-text speech (TTS) software issues 1-800-382-2238 
Acura Client Service
www.musiclink.acura.com 
A/T, Audio, Navigation System, RES Replacement, troubleshooting 1-937-332-6152 
Remanufactured Parts Operations Tech Line
HandsFreeLink™ Phone pairing, phone compatibility and configuration, AcuraLink server connection configuration 1-888-528-7876 
www.Handsfreelink.com 
HDS, HIM, GNA600 HDS problems and software updates, HIM and GNA600 concerns, special tool problems 1-800-346-6327 
Special Tools Hotline
HomeLink® HomeLink programming, garage door opener operation/application, HomeLink accessory operation 1-800-355-3515 
www.Homelink.com 
iN ISIS problems, dealer network configuration and computer issues, navigation system HDD programming and HDD software concerns 1-800-245-4343 
iN Support Center
Navigation System Getting a new or replacement navigation system DVD 1-888-549-3798 
www.acuranavi.com 
OnStar Connection hardware and account issues Client Support 1-800-ONSTAR-7 
(1-800-667-8277) 
Dealer Support 1-888-ONSTAR-1 
(1-888-667-8271) 
1-888-4-OnStar 
www.onstar.com 
Parts Part numbers, supersessions, parts availability Contact your facing parts center
Warranty Warranty claim problems, flat rate times and questions, operation codes 310-783-3240 
Warranty Department
XM® Satellite Radio XM receiver activation/deactivation, XM NavTraffic concerns, account issues, channel blocking 1-800-852-9696 
www.xmradio.com 
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.