Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Power Windows Will Not Go Down (99-006)
Reference number: 99-006
POWER WINDOWS WILL NOT GO DOWN
TECHNICAL SERVICE BULLETIN
| ACURA: | 1998 3.5RL |
| CATEGORY: | Body |
| APPLIES TO: | ALL Models |
SYMPTOM
The window(s) will not go down when you press the window switch.
PROBABLE CAUSE
The window motor gears are binding.
CORRECTIVE ACTION
Diagnose the condition of the power window motors, and replace all four-window regulators.
PARTS INFORMATION
- Regulator, Left Front: P/N 72250-SZ3-A21
- Regulator, Right Front: P/N 72210-SZ3-A21
- Regulator, Left Rear: P/N 72750-SZ3-A01
- Regulator, Right Rear: P/N 72710-SZ3-A01
WARRANTY CLAIM INFORMATION
In Warranty: The normal warranty applies.
| Op. # | Description | Hours |
|---|---|---|
| 826107 | Replace all window regulators | 3.0 |
Failed Part: 72250-SZ3-A01
Defect code: 030
Contention code: B01
Template ID: 99-006A
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Technical Manager or your Zone Office. You must request consideration, and get a decision, before starting work.
REPAIR PROCEDURE
- Remove the door panel from the affected door. Refer to Section 20 of the 1996-99 3.5RL Service Manual.
- Disconnect the power window motor connector (driver's, C743; passenger's, C763; left rear, C784; right rear, C794).
- Verify the condition of the power window motor:
- Driver's Window: At the window motor connector, apply battery voltage (+) to terminal 1, and ground (-) terminal 2; the window should go down. See (Fig 1 ).
- Any Other Window: At the window motor connector, apply battery voltage (+) to terminal 2, and ground (-) terminal 1; the window should go down. See (Fig 2 ).
- Based on the condition of the power window motor, do this:
- If the motor works when you apply battery voltage, disregard this information, and continue with normal troubleshooting.
- If the motor doesn't work, replace all four-power window regulators. Refer to Section 20 of the 1996-99 3.5RL Service Manual.
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.