P0087

Factory Manual References

Factory service manual diagnostic procedure for 2011 audi q5

01 Mil On In Sub-Freezing Conditions, DTC P0087 Stored In The ECM (GROUP 01, NO. 15-05)

Publication date: 2019-03-13
Reference number: GROUP 01, NO. 15-05
Supersedes refnos: 2036169, 2036169/1, 2036169/2, 2036169/3, 2036169/4, 2036169/5, GROUP 01, 19-10, GROUP 01, NO. 14-55, GROUP 01, NO. 14-59, GROUP 01, NO. 14-62

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 01, 19-10 (2036169/5), Date of Issue:  March 13, 2019
AUDI: 2011 - 2016 All Models
GROUP: 01 - On-Board Diagnostic
Superceded Bulletin(s): GROUP 01, NO. 15-05, Date of Issue:  January 16, 2015

APPLICABLE MODELS AND YEARS

01 19 10 2036169/5 March 13, 2019. Supersedes Technical Service Bulletin Group 01 number 15-05 dated January 16, 2015 for reasons listed below.

APPLICABLE MODELS AND YEARS

Model(s) Year VIN Range Vehicle-Specific Equipment
All 2011 - 2016 All TDI

CONDITION

REVISION HISTORY

Revision Date Purpose
5 - Revised title
Revised header data (Added model year)
Revised Warranty  (Updated Labor Operations)
4 01/16/2015 Revised header data (Added model years)
Revised Service  (Added information about the cost of No. 2 Diesel fuel)
3 01/24/2014 Revised Warranty  (Updated Diagnostic Time)

Customer states: 

  • MIL on.

Workshop findings: 

The following DTC may be stored in the engine control module (ECM), J623 (address word 0001):

  • DTC P0087  (Fuel Rail/System Pressure - Too Low).
  • Drivability concerns such as hard starting/no starting are present.
  • Outside temperature is sub-freezing.
  • In the tank, the fuel pump may be making a straining noise.

TECHNICAL BACKGROUND

Diesel fuel requires additive blending or "winterization" to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly.

No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region.

Although rare, during sudden  periods of extremely low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or "gelling".

Tips for optimal operation include:

  • When traveling from a warmer location to a colder location during sub-freezing conditions, try to refill the tank locally in the cold destination area.
  • Refuel using major name brand fuel stations with high turnover rates.
  • Garage vehicle overnight during extreme cold conditions if possible.
  • Utilize engine preheater (when equipped - A3 TDI only).
  • Do not  utilize any fuel additive on any common rail diesel engine.

Tip:  Factory fill fuel may not have sufficient winterization for use in the coldest regions in the United States.

Fill any incoming new TDI vehicles with local diesel fuel as quickly as possible during the winter months.

PRODUCTION SOLUTION

None; this issue is related to the diesel fuel and not a technical problem with the vehicle.

SERVICE

  1. If fuel gelling is suspected based on ambient temperature and vehicle condition, allow the vehicle to warm to shop temperature before further diagnosis. If the vehicle starts and operates to specifications once it is warm, this TSB can be applied.
  2. Inspect fuel level. If the fuel level is at the 1/2 tank or less, top off with local No. 2 Diesel* from a brand name station with high turnover.
  3. If the fuel level is greater than the 1/2 tank, drain fuel tank contents and fully then fill with local No. 2 Diesel* from a brand name station with high turnover.
  4. Replace fuel filter, drain water separator (if applicable).
  5. Verify normal operation and release vehicle.

    *Cost of No. 2 Diesel fuel top-off/fill-up is not warrantable.

WARRANTY

WARRANTY INFORMATION

Claim Type:  1SP
Service Number:  2010
Damage Code:  0010
Labor Operations:  Diesel fuel filter remove + reinstall 2034 1900
Or 
2034 1951 (A3 Only)
See SRT
Fuel 2003 0750 See SRT
Diagnostic Time:  GFF 0150 0000 Time as stated on diagnostic protocol (Max 30 TU)
Road test prior to the service procedure No allowance 0 TU
Road test after the service procedure 0121 0004 10 TU
Claim Comment:  As per TSB #2036169/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual.  Claims are subject to review or audit by Audi Warranty.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2036169) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2019 Audi of America, Inc.  All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

01 Mil On In Sub-Freezing Conditions, DTC P0087 Stored In The ECM (GROUP 01, NO. 15-05)

Publication date: 2019-03-13
Reference number: GROUP 01, NO. 15-05
Supersedes refnos: 2036169, 2036169/1, 2036169/2, 2036169/3, 2036169/4, 2036169/5, GROUP 01, 19-10, GROUP 01, NO. 14-55, GROUP 01, NO. 14-59, GROUP 01, NO. 14-62

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 01, 19-10 (2036169/5), Date of Issue:  March 13, 2019
AUDI: 2011 - 2016 All Models
GROUP: 01 - On-Board Diagnostic
Superceded Bulletin(s): GROUP 01, NO. 15-05, Date of Issue:  January 16, 2015

APPLICABLE MODELS AND YEARS

01 19 10 2036169/5 March 13, 2019. Supersedes Technical Service Bulletin Group 01 number 15-05 dated January 16, 2015 for reasons listed below.

APPLICABLE MODELS AND YEARS

Model(s) Year VIN Range Vehicle-Specific Equipment
All 2011 - 2016 All TDI

CONDITION

REVISION HISTORY

Revision Date Purpose
5 - Revised title
Revised header data (Added model year)
Revised Warranty  (Updated Labor Operations)
4 01/16/2015 Revised header data (Added model years)
Revised Service  (Added information about the cost of No. 2 Diesel fuel)
3 01/24/2014 Revised Warranty  (Updated Diagnostic Time)

Customer states: 

  • MIL on.

Workshop findings: 

The following DTC may be stored in the engine control module (ECM), J623 (address word 0001):

  • DTC P0087  (Fuel Rail/System Pressure - Too Low).
  • Drivability concerns such as hard starting/no starting are present.
  • Outside temperature is sub-freezing.
  • In the tank, the fuel pump may be making a straining noise.

TECHNICAL BACKGROUND

Diesel fuel requires additive blending or "winterization" to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly.

No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region.

Although rare, during sudden  periods of extremely low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or "gelling".

Tips for optimal operation include:

  • When traveling from a warmer location to a colder location during sub-freezing conditions, try to refill the tank locally in the cold destination area.
  • Refuel using major name brand fuel stations with high turnover rates.
  • Garage vehicle overnight during extreme cold conditions if possible.
  • Utilize engine preheater (when equipped - A3 TDI only).
  • Do not  utilize any fuel additive on any common rail diesel engine.

Tip:  Factory fill fuel may not have sufficient winterization for use in the coldest regions in the United States.

Fill any incoming new TDI vehicles with local diesel fuel as quickly as possible during the winter months.

PRODUCTION SOLUTION

None; this issue is related to the diesel fuel and not a technical problem with the vehicle.

SERVICE

  1. If fuel gelling is suspected based on ambient temperature and vehicle condition, allow the vehicle to warm to shop temperature before further diagnosis. If the vehicle starts and operates to specifications once it is warm, this TSB can be applied.
  2. Inspect fuel level. If the fuel level is at the 1/2 tank or less, top off with local No. 2 Diesel* from a brand name station with high turnover.
  3. If the fuel level is greater than the 1/2 tank, drain fuel tank contents and fully then fill with local No. 2 Diesel* from a brand name station with high turnover.
  4. Replace fuel filter, drain water separator (if applicable).
  5. Verify normal operation and release vehicle.

    *Cost of No. 2 Diesel fuel top-off/fill-up is not warrantable.

WARRANTY

WARRANTY INFORMATION

Claim Type:  1SP
Service Number:  2010
Damage Code:  0010
Labor Operations:  Diesel fuel filter remove + reinstall 2034 1900
Or 
2034 1951 (A3 Only)
See SRT
Fuel 2003 0750 See SRT
Diagnostic Time:  GFF 0150 0000 Time as stated on diagnostic protocol (Max 30 TU)
Road test prior to the service procedure No allowance 0 TU
Road test after the service procedure 0121 0004 10 TU
Claim Comment:  As per TSB #2036169/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual.  Claims are subject to review or audit by Audi Warranty.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2036169) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2019 Audi of America, Inc.  All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

01 Mil On In Sub-Freezing Conditions, DTC P0087 Stored In The ECM (GROUP 01, NO. 15-05)

WARNING: This page is about the Q5 2.0T, which is a different variant/trim than selected.
Publication date: 2019-03-13
Reference number: GROUP 01, NO. 15-05
Supersedes refnos: 2036169, 2036169/1, 2036169/2, 2036169/3, 2036169/4, 2036169/5, GROUP 01, 19-10, GROUP 01, NO. 14-55, GROUP 01, NO. 14-59, GROUP 01, NO. 14-62

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

01 MIL ON IN SUB-FREEZING CONDITIONS, DTC P0087 STORED IN THE ECM

TECHNICAL SERVICE BULLETIN

Reference Number(s): GROUP 01, 19-10 (2036169/5), Date of Issue:  March 13, 2019
AUDI: 2011 - 2016 All Models
GROUP: 01 - On-Board Diagnostic
Superceded Bulletin(s): GROUP 01, NO. 15-05, Date of Issue:  January 16, 2015

APPLICABLE MODELS AND YEARS

01 19 10 2036169/5 March 13, 2019. Supersedes Technical Service Bulletin Group 01 number 15-05 dated January 16, 2015 for reasons listed below.

APPLICABLE MODELS AND YEARS

Model(s) Year VIN Range Vehicle-Specific Equipment
All 2011 - 2016 All TDI

CONDITION

REVISION HISTORY

Revision Date Purpose
5 - Revised title
Revised header data (Added model year)
Revised Warranty  (Updated Labor Operations)
4 01/16/2015 Revised header data (Added model years)
Revised Service  (Added information about the cost of No. 2 Diesel fuel)
3 01/24/2014 Revised Warranty  (Updated Diagnostic Time)

Customer states: 

  • MIL on.

Workshop findings: 

The following DTC may be stored in the engine control module (ECM), J623 (address word 0001):

  • DTC P0087  (Fuel Rail/System Pressure - Too Low).
  • Drivability concerns such as hard starting/no starting are present.
  • Outside temperature is sub-freezing.
  • In the tank, the fuel pump may be making a straining noise.

TECHNICAL BACKGROUND

Diesel fuel requires additive blending or "winterization" to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly.

No. 2 Diesel is blended by refineries to various levels of winterization (minimum useable temperature) based on month, geographical location, and the 10th percentile minimum ambient air temperature for the given region.

Although rare, during sudden  periods of extremely low temperatures (record lows), fuel stations may not be adequately prepared with No. 2 Diesel fuel with sufficient winterization to resist wax formation or "gelling".

Tips for optimal operation include:

  • When traveling from a warmer location to a colder location during sub-freezing conditions, try to refill the tank locally in the cold destination area.
  • Refuel using major name brand fuel stations with high turnover rates.
  • Garage vehicle overnight during extreme cold conditions if possible.
  • Utilize engine preheater (when equipped - A3 TDI only).
  • Do not  utilize any fuel additive on any common rail diesel engine.

Tip:  Factory fill fuel may not have sufficient winterization for use in the coldest regions in the United States.

Fill any incoming new TDI vehicles with local diesel fuel as quickly as possible during the winter months.

PRODUCTION SOLUTION

None; this issue is related to the diesel fuel and not a technical problem with the vehicle.

SERVICE

  1. If fuel gelling is suspected based on ambient temperature and vehicle condition, allow the vehicle to warm to shop temperature before further diagnosis. If the vehicle starts and operates to specifications once it is warm, this TSB can be applied.
  2. Inspect fuel level. If the fuel level is at the 1/2 tank or less, top off with local No. 2 Diesel* from a brand name station with high turnover.
  3. If the fuel level is greater than the 1/2 tank, drain fuel tank contents and fully then fill with local No. 2 Diesel* from a brand name station with high turnover.
  4. Replace fuel filter, drain water separator (if applicable).
  5. Verify normal operation and release vehicle.

    *Cost of No. 2 Diesel fuel top-off/fill-up is not warrantable.

WARRANTY

WARRANTY INFORMATION

Claim Type:  1SP
Service Number:  2010
Damage Code:  0010
Labor Operations:  Diesel fuel filter remove + reinstall 2034 1900
Or 
2034 1951 (A3 Only)
See SRT
Fuel 2003 0750 See SRT
Diagnostic Time:  GFF 0150 0000 Time as stated on diagnostic protocol (Max 30 TU)
Road test prior to the service procedure No allowance 0 TU
Road test after the service procedure 0121 0004 10 TU
Claim Comment:  As per TSB #2036169/5

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual.  Claims are subject to review or audit by Audi Warranty.

ADDITIONAL INFORMATION

All parts and service references provided in this TSB (2036169) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2019 Audi of America, Inc.  All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Supporting Diagrams & Locations

Reference material from the factory manual for this diagnostic procedure.

Diagram

Advanced Key Functions Are Inoperative (GROUP 57, NO. 13-83)

Diagram

Abs Warning Light On With Additional Warning Lights On (EPB/TPMS/EPC/Mil) - Wire Harness Damage (GROUP 97, NO. 13-35)

Diagram

Advanced Key Functions Are Inoperative (GROUP 57, NO. 13-83)

Diagram

97 No Start (DTC P068A00) (GROUP 97, NO. 18-60)

Diagram

Abs Warning Light On With Additional Warning Lights On (EPB/TPMS/EPC/Mil) - Wire Harness Damage (GROUP 97, NO. 13-35)

Diagram

97 No Start (DTC P068A00) (GROUP 97, NO. 18-60)

Location

2.0L - MULTIPORT Fuel Injection - Engine Code(S): CAEB, CHJA, CPMA & CPMB (As Of 08.2014)

Location

3.2L - Fuel Injection System - Engine Code(S): CALB

Location

Anti-Lock Brake System

Location

87 GFF Test Plan Required For A/C Compressor Replacements Regardless Of Concern (GROUP 87, NO. 25-01)

Fuse/Relay

Abs Warning Light On With Additional Warning Lights On (EPB/TPMS/EPC/Mil) - Wire Harness Damage (GROUP 97, NO. 13-35)

Fuse/Relay

97 No Start (DTC P068A00) (GROUP 97, NO. 18-60)

Fuse/Relay

12 Volt Socket In The Rear Section Of The Center Console Does Not Work. (GROUP 97, NO. 11-25)

Fuse/Relay

Abs Warning Light On With Additional Warning Lights On (EPB/TPMS/EPC/Mil) - Wire Harness Damage (GROUP 97, NO. 13-35)

Related Procedures

Procedure

Air Bags:Frontal:Driver Side:Inflator Module (16V078000)

Procedure

Air Bags:Frontal:Driver Side:Inflator Module (18V082000)

Procedure

57 AUDI Advanced Key Inoperative (GROUP 57, NO. 23-08)

Procedure

All Models, 02 Sensor DTCS (CTT 01-14-01)

Procedure

All Models, 02 Sensor DTCS (CTT 01-14-01)

Procedure

57 AUDI Advanced Key Inoperative (GROUP 57, NO. 23-08)