Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Replacing A Component
Troubleshooting of this diagnostic trouble code requires that you delete diagnostic trouble codes, that is, why this diagnostic trouble code should be checked last of the diagnostic trouble codes in the Phone module (PHM).
Erase DTCs from the Phone module (PHM) and restart the control module using the VCT2000 (or appropriate scan tool). Continue according to the instructions there.
If the diagnostic trouble code is intermittent the problem has been solved during restart.
If the diagnostic trouble code is permanent, replace Phone module (PHM).
Other information
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
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