2017 Toyota Prius Prime AdvancedFACTORY OEM SERVICE PROCEDURE

Check For Intermittent Problems [09/2016 - ]

  1. CHECK FOR INTERMITTENT PROBLEMSΒ 
    1. Perform a simulation test.
      1. Reproduce the plug-in charging status when a malfunction occurred based on the customer's comments, freeze frame data recorded when the DTC was stored and freeze frame data recorded in Vehicle Control History.

        Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2016 - 05/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - 07/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - 06/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2021 - ]

    2. Check the connector(s) and terminal(s).

      Refer to ELECTRONIC CIRCUIT INSPECTION PROCEDURE [09/2016 - ]

    3. Wiggle the harness and connector(s).

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2016 - 05/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - 07/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - 06/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2021 - ]

    4. Heat or cool suspected parts.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2016 - 05/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - 07/2020] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [07/2020 - 06/2021] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [06/2021 - ]

Factory Service Tools

Use the Manual With the Right Hardware

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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