2013 Toyota Prius TwoFACTORY OEM SERVICE PROCEDURE

How To Proceed With Troubleshooting

WARNING: This page is about a different variant/trim than selected.

HINT: 

  • Use the following procedure to troubleshoot the dynamic radar cruise control system.
  • *: Use the Techstream.
  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT AUXILIARY BATTERY VOLTAGE 
    1. Measure the auxiliary battery voltage with the power switch off.

      Standard Voltage

      11 to 14 V

      If the voltage is below 11 V, replace or recharge the auxiliary battery before proceeding to the next step.

      NEXT: Go to next step 

  3. CHECK COMMUNICATION FUNCTION OF CONTROLLER AREA NETWORK (CAN)* 
    1. Use the Techstream to check if the CAN communication system is functioning normally.

      Result

      Result Proceed to
      CAN DTC is not output A
      CAN DTC is output B

      B → GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  4. CHECK FOR DTC* 

    Refer to DTC Check / Clear. Refer to DTC CHECK / CLEAR .

    1. Check for DTCs and note any codes that are output.
    2. Clear the DTCs.
    3. Recheck for DTCs. Try to reproduce the DTCs by duplicating the conditions indicated by the DTCs.

      Result

      Result Proceed to
      DTC does not reoccur A
      DTC reoccurs B

      B → GO TO DTC CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART  

      A: Go to next step 

  5. PROBLEM SYMPTOMS TABLE 

    Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

    Result

    Result Proceed to
    Fault is not listed in problem symptoms table A
    Fault is listed in problem symptoms table B

    B → Go to step 8 

    A: Go to next step 

  6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECU. Refer to TERMINALS OF ECU 
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST 

      NEXT: Go to next step 

  7. ADJUST, REPAIR OR REPLACE 
    NOTE:

    When the millimeter wave radar sensor assembly is replaced with a new one, adjustment of the radar sensor beam axis must be performed. Refer to ADJUSTMENT .

    NEXT: Go to next step 

  8. CONFIRMATION TEST 

    NEXT → END 

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.