2013 Toyota Prius FourFACTORY OEM SERVICE PROCEDURE

Problem Symptoms Table

WARNING: This page is about a different variant/trim than selected.

HINT:Β 

  • Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  • Inspect the fuses and relays related to this system before inspecting the suspected areas below.
CRUISE CONTROL SYSTEM

Symptom Suspected Area Refer to
The cruise control system cannot be turned on using the cruise control switch (ON-OFF button). Cruise control switch circuit Refer to Cruise Control Switch Circuit
Cruise main indicator light circuit Refer to Cruise Main Indicator Light Circuit
Power management control ECU Refer to REMOVAL
Vehicle speed cannot be set (the cruise control indicator light illuminates when the cruise control system is turned on using the cruise control switch (ON-OFF button), but the cruise control indicator light goes out when the cruise control switch is pushed to -/SET). Cruise control switch circuit Refer to Cruise Control Switch Circuit
Power management control ECU Refer to REMOVAL
Vehicle speed cannot be set (the cruise control indicator light illuminates when the cruise control system is turned on using the cruise control switch (ON-OFF button), and it remains illuminated when the cruise control switch is pushed to -/SET). Stop light switch circuit Refer to DTC P0571: Brake Switch "A" Circuit
Vehicle speed sensor circuit Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Cruise control switch circuit Refer to Cruise Control Switch Circuit
Hybrid control system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Electronically controlled brake system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
CAN communication system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Vehicle speed control by the cruise control system is automatically canceled after it has started. Stop light switch circuit Refer to DTC P0571: Brake Switch "A" Circuit
Hybrid control system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Electronically controlled brake system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
CAN communication system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Cruise control switch circuit Refer to Cruise Control Switch Circuit
Vehicle speed sensor circuit Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Pulling back on the cruise control switch does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light remains illuminated.) Cruise control switch circuit Refer to Cruise Control Switch Circuit
Combination meter Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Pulling back on the cruise control switch does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light goes out.) Power management control ECU Refer to REMOVAL
Vehicle speed control by the cruise control system is not canceled when vehicle speed drops below the low speed limit. (The cruise control indicator light remains illuminated.) Vehicle speed sensor circuit Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Combination meter Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Vehicle speed control by the cruise control system is not canceled when vehicle speed drops below the low speed limit. (The cruise control indicator light goes out.) Power management control ECU Refer to REMOVAL
Depressing the brake pedal does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light remains illuminated.) Stop light switch circuit Refer to DTC P0571: Brake Switch "A" Circuit
Combination meter Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Depressing the brake pedal does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light goes out.) Power management control ECU Refer to REMOVAL
Moving the shift lever does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light remains illuminated.) Hybrid control system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Shift position sensor Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Combination meter Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
Moving the shift lever does not cancel vehicle speed control by the cruise control system. (The cruise control indicator light goes out.) Power management control ECU Refer to REMOVAL
Hunting (Speed is not constant.) Vehicle speed sensor circuit Refer to HOW TO PROCEED WITH TROUBLESHOOTING
SFI system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Hybrid control system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
The cruise control SET indicator light does not illuminate. (Vehicle speed can be set) Cruise SET indicator light circuit Refer to Cruise SET Indicator Light Circuit
Combination meter Refer to HOW TO PROCEED WITH TROUBLESHOOTING
CAN communication system Refer to HOW TO PROCEED WITH TROUBLESHOOTING
Power management control ECU Refer to REMOVAL
The cruise control indicator light remains blinking. TC and CG terminal circuit Refer to TC and CG Terminal Circuit
Power management control ECU Refer to REMOVAL
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.