2012 Toyota Prius TwoFACTORY OEM SERVICE PROCEDURE

Basic Inspection

When a malfunction is not confirmed by the DTC check, troubleshooting should be carried out in all circuits considered to be possible causes of the problem. In many cases, by carrying out the basic engine check shown in the following flowchart, the location of the problem can be found quickly and efficiently. Therefore, using this check is essential when troubleshooting the engine.

  1. CHECK AUXILIARY BATTERY VOLTAGE 
    NOTE:

    Carry out this check with the engine stopped and the power switch off.

    Result

    Result Proceed to
    11 V or more OK
    Below 11 V NG

    NG → CHARGE OR REPLACE AUXILIARY BATTERY 

    OK: Go to next step 

  2. CHECK WHETHER ENGINE CRANKS 

    NG → PROCEED TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE  

    OK: Go to next step 

  3. CHECK WHETHER ENGINE STARTS 

    NG → GO TO   6 

    OK: Go to next step 

  4. CHECK AIR FILTER 
    1. Visually check that the air filter is not excessively contaminated with dirt or oil.

      NG → REPLACE AIR FILTER 

      OK: Go to next step 

  5. CHECK IDLING SPEED 

    NG → TROUBLESHOOT IDLING SPEED AND PROCEED TO NEXT STEP 

    OK: Go to next step 

  6. CHECK FUEL PRESSURE 

    NG → TROUBLESHOOT FUEL PRESSURE AND PROCEED TO NEXT STEP 

    OK: Go to next step 

  7. CHECK FOR SPARK 

    NG → TROUBLESHOOT SPARK AND PROCEED TO NEXT STEP 

    OK → PROCEED TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE  

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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