2012 Toyota Matrix Base, Automatic TransFACTORY OEM SERVICE PROCEDURE

How To Proceed With Troubleshooting

WARNING: This page is about a different car, the 2012 Toyota Corolla. However, it is still accessible from the selected car via links, so may be relevant.

HINT: 

  • Use the following procedure to troubleshoot the cruise control system.
  • *: Use the Techstream.
  1. VEHICLE BROUGHT TO WORKSHOP 

    NEXT: Go to next step 

  2. INSPECT BATTERY VOLTAGE 

    Standard Voltage

    11 to 14 V

    If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

    NEXT: Go to next step 

  3. CHECK CAN COMMUNICATION SYSTEM* 
    1. Check for output DTCs.

      Result

      Result Proceed to
      CAN DTC is not output A
      CAN DTC is output B

      HINT: 

      The ECM of this system is connected to the CAN communication system. Therefore, before starting troubleshooting, make sure to check that there is no trouble in the CAN communication system.

      B → GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING 

      A: Go to next step 

  4. CHECK FOR DTC* 
    1. Check for DTCs. Refer to DTC CHECK / CLEAR .
    2. Clear the DTCs. Refer to DTC CHECK / CLEAR .
    3. Recheck for DTCs. Refer to DTC CHECK / CLEAR .

      Result

      Result Proceed to
      DTC is not output A
      DTC is output B

      B → GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART  

      A: Go to next step 

  5. PROBLEM SYMPTOMS TABLE 
    1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

      Result

      Result Proceed to
      There is no applicable symptom in the table A
      There is an applicable symptom in the table B

      B → Go to   8 

      A: Go to next step 

  6. OVERALL ANALYSIS AND TROUBLESHOOTING* 
    1. Terminals of ECM. Refer to TERMINALS OF ECM 
    2. Data List / Active Test. Refer to DATA LIST / ACTIVE TEST 

      NEXT: Go to next step 

  7. REPAIR OR REPLACE 

    NEXT: Go to next step 

  8. CONFIRMATION TEST 

    NEXT → END 

Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.