2012 Toyota Matrix Base, Automatic TransFACTORY OEM SERVICE PROCEDURE

Driver Side Power Window does not Operate with Power Window Master Switch: Procedure

  1. INSPECT POWER WINDOW MASTER SWITCH (DRIVER SWITCH) 
    1. Remove the power window master switch. Refer to REMOVAL .
      Fig 1: Inspecting Power Window Master Switch Connector Terminals
      GTY187904Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Switch Condition Specified Condition
      1 (E) - 4 (D)
      3 (U) - 6 (B)
      UP Below 1 Ω
      1 (E) - 3 (U)
      1 (E) - 4 (D)
      OFF Below 1 Ω
      1 (E) - 3 (U)
      6 (B) - 4 (D)
      DOWN Below 1 Ω
      1 (E) - 3 (U)
      6 (B) - 4 (D)
      AUTO DOWN Below 1 Ω

    NG → See step   5 

    OK: Go to next step 

  2. CHECK HARNESS AND CONNECTOR (MASTER SWITCH - MOTOR (DRIVER SIDE) 
    1. Disconnect the power window regulator motor assembly (driver side) motor connector.
      Fig 2: Checking I3 Power Window Master Switch And I6 Power Window Regulator Motor (Driver Side) Connector Terminals
      GTY217546Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Measure the resistance according to the value(s) in the table below.

      Standard Resistance

      Tester Connection Condition Specified Condition
      I3-4 (D) - I6-1 (D) Always Below 1 Ω
      I3-3 (U) - I6-2 (U) Always Below 1 Ω
      I3-4 (D) - Body ground Always 10 kΩ or higher
      I3-3 (U) - Body ground Always 10 kΩ or higher

    NG → REPAIR OR REPLACE HARNESS OR CONNECTOR 

    OK: Go to next step 

  3. INSPECT POWER WINDOW REGULATOR MOTOR ASSEMBLY (DRIVER SIDE) 
    1. Remove the power window regulator motor assembly (driver side). Refer to REMOVAL .
      Fig 3: Checking Operation Of Window Regulator Motor (Driver Side)
      GTY213599Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
    2. Check power window regulator motor operation:
      1. Apply battery voltage to connector terminals 1 and 2.
        NOTE:

        Do not apply battery voltage to any terminals except terminals 1 and 2.

      2. Check that the motor gear rotates smoothly as follows.

        OK

        Measurement Condition Specified Condition
        Battery positive (+) → 1
        Battery negative (-) → 2
        Motor gear rotates counterclockwise
        Battery positive (+) → 2
        Battery negative (-) → 1
        Motor gear rotates clockwise
    3. Check PTC operation:
      NOTE:

      This check must be performed with the power window regulator and door glass installed on the vehicle.

      1. Install the power window regulator motor assembly (driver side). Refer to INSTALLATION .
      2. Connect an electrical tester DC 400 A probe to the wire harness of terminal 2.
        Fig 4: Checking Power Window Regulator Motor Assembly (Driver Side) I6 Connector Terminals
        GTY240558Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.